Hi Terrier2 and every unfortunate e2Save customers, I have similar problem with the way they calculate 120 days from connection rather than using the bill dated around 120 days to work out the claim time frame- surely thats what the terms say; has anyone sucessfully challenged this and won? One of the terms they said I am subjected to is https://www.secure-mobiles.com/files/pdfs/cashback_price_match_terms.pdf Please post if anyone has any news on this? I spoke with Citizen Advice B by phone, they said it sounds like I have have been given an unfair term, but I should show a lawyer of the docs...