Basically, i spoke to them about a month ago, they said i could have a £500 loan, and that i had been accepted, alls i need to do is click and verify, then submit the application online to make it finalised, i got afew emails, and ignored them as i no longer wished to have a loan as i thought it better not to, then today i find out over a month later they've debited 39.99 from my bank, i HAVEN'T spoke to them for over a month, nor responded to any email or anything. what can i do?