So an update...thanks for your help and PMs....the tracing service was not able to find my contact he had moved from the address in 2009..... Not really sure where else to turn now....

Thanks ashmk So quick update; The name is spot on, he is definelty my guy, though when i did a land registery check on the address it is owned by someone else, perhaps he rents. I finally managed to get my act together on WHOIS, and noted the company that does the web design is in the same area as my man. I am inclined to contact the web hoster and see if i can plead with his "genuine" side and get a affirmative on my mans address/location. Failing that it is a bit of a punt, but i think i ought to stake him out as suggested or just register the claim against him. I am lucky i have legal insurance, so i am also going to give them a call and see whether they might pick this up. Any other thoughts?

folks?

Bankfodder - sorry the URL was slightly incorrect on the first address: http://sikhphotographer.com. I just registed on the WhoIS database, but am not getting a result showing any address in Birmingham, have i got the wrong search option? This could arguable be spot on, as that is where he is based and his bank account is registered at a branch. To an earlier post, the name Francis rings a BIG bell - initials F R Dickson Once i get this address piece resolved, i will do as you suggest. Thanks

OK; well i thought i would punt that out there, "Sales of Goods Act it is". Now to find someone i can enlist to help me track him down! Anyone??? can you point me in the right direction Sequenci?

His name, i've got that from my dealing and also his bank details - NAME, MIDDLE NAME, SURNAME...his holding branch address...Account Number/Sort Code etc. website - no address, home telephone number always busy....email addresses not working anymore (other than a personal hotmail) and i have tried to trace the owner of the websites but they are registered to hosting companies. www.sikhphotographer.co.uk www.shaadibride.co.uk What can i do with companies house? I don't know his company name. Can i go to the bank? Police? Surely this is theft/fraud/non delivery of goods etc.

Quick summary..... Got married on 3rd Jul'10 - hired a video/photo guy. Sikh marriage, so specialist video/photo guy. Took him nearly 4 months to deliver photos/video; average quality, missed out key shots, chunks missing from the DVD video and totally inappropriatte songs dubbed over religous ceremony...he even spelt my name in 3 different ways on the video!!?!?! and photos on the DVDs!!! Contacted him, told me he would sort it....2 months later...nada..nothing. He is now ignoring my calls and emails. Thought i would issue court claim, then realized his contract does not have a home address, his home phone number is always busy, and i only have his full Barclays Bank Details, name and phone number, and city in which he is based. How can i track him down/get an address to issue proceedings. The wife is totally upset by it as the family in India etc....having paid over 3k for this i would expect a lot better!

Get onto Trading Standards...i have a complaint and reference number allready logged with them, and will call to update them on these blaggarts!

interesting, i paid exactly the same (£39.95) through a local company. anyway that is why i have legal cover, so just handed it all over to them to deal with

i did send the email 20 times....so.... you're probably right

interesting - i recently wrote this outfit saying pay me back - the email trail is below - lets see what happens. Will also contact bank etc. Hello, Thank you for your email. I believe Your terms and conditions would actually constitute a breach of UTTCR 1999 and breach of distance selling regulations so while I will accept your partial offer of refund, I reserve the right to commence legal proceedings for these admin fees. Please advise of how the refund will be processed ASAP and if you need any further details from me. From: Contact Us Sent: 30 September 2010 11:50 Subject: Re: Non Delivery of EPC - Complaint Good Afternoon The Timescales on completing the EPC are only an estimate so we do apologise on this occasion it has taken longer to complete however as per our terms and conditions we do not offer refunds once a order is processed however we can refund £19.95 which is minus an admin fee. Please confirm you want to go ahead with this or if you still want the EPC completed as we still want to arrange for this to be completed for you asap. Regards Express-EPC Customer Service Team "

Just emailed Martin Lewis and the http://www.econsumer.gov lets see if we can kick the crap out of this guy

I know Paul - i called Trading Standards again today who gave me the "send a letter". I found out who ran there domain http://who.is/whois/express-epc.co.uk/ its a company called www.fasthosts.co.uk very reputable and very "T&C" orientated, they would go crazy to hear about this and am in the process of writing there customer service department an email saying - do you realize you are letting a [problem] artist run a business from your servers. Its a good start in making life totally difficult for this idiot, who calls himself "Savi". Savi in how to break the law or just Savi because he is an thieving idiot.

these are guys are a bunch of cowboys - they now have "contact details" on there website, but surprise surpise an answerphone with "we don't take calls email us" and then an email address that never responds....

Well trading standards are now aware, so lets hope!

Total [problem] - also discovered no contact details - but also sent a load of emails and got a response from info@express etc etc saying "sorry problem with system, should get call etc", by which time i had allready arranged an alternative. told them i wanted a refund and then nada. Went to trading standards....they told me to get more info, so found these guys on companies house website and told them the address - they said they would escalate. In looking at some proffessional forums seems that Energy Assesors have been getting scammed to.

Just spoke with Trading Standards and let them know - they are looking into it. Also, found this in the proffessional forums. http://www.energyassessorsforums.co.uk/Home_Inspectors_&_Domestic_Energy_Assessor_Board_C5/Discussion_Board_F4/HAVE_YOU_BEEN_PAID_YET_P1067/

I needed to get an EPC done and found www.express-epc.co.uk as they offered the certification at a good price £40 and seemed reputable. However in hindsight i never received the contact within 24 hours to get my EPC arranged and no contact number/address just email - reading some online content this could be a [problem] or being run by people who are just taking the money and running. I want to report this trading standards and the police, but wanted to post here first.

i've can't wait to see the result on this, i tried to go the medical condition route and got swatted like a fly by the FOS (numpties) and HSBC.

I will post my draft response to HSBC this evening - i have a meeting to attend to now. What else will i need to prepare for the stay lift hearing?

Hi Caro - Bankfodder sent me an PM, and i have responded to him, but recieved nothing back yet.

I have just read http://www.consumerforums.com/the-news/news/623-the-bank-charges-decision-where-to-now And am actually pretty happy to write that my case would fall squarely into Reg 5. When the charges were being applied i was suffering from PTSD - have doctors proof to that effect - provided to the NW and HSBC - they ignored it and then went about the usual activities as described in the article. I intend to continue my claim against the bank and will post my draft to the bank re negotiation and trying to settle out of court shortly.

I have just read The Consumer Forums - The Bank Charges decision - where to now. And am actually pretty happy to write that my case would fall squarely into Reg 5. When the charges were being applied i was suffering from PTSD - have doctors proof to that effect - provided to the NW and HSBC - they ignored it and then went about the usual activities as described in the article. I intend to continue my claim against the bank and will post my draft to the bank re negotiation and trying to settle out of court shortly.

Thanks Caro - advise noted.

Thanks Caro - advise noted. A) I will write to HSBC and NW re negoation as advised removing costs etc B) I will apply for a further hold pending any response/evolution of questions that arose after hearing