Afternoon Everyone,
Advice needed, or alternatively, a lift to Swansea!!!
I'll try to be brief, and to the point.
Hubby went for job interview, last Monday morning, as a CE Driver.
Took licence with him to interview,
only to find out, CE entitlement had been removed
Phoned Swansea, their reply "As you didn't meet the sight requirements, we revoked your licence"
Rewind back to last year,
Hubby went for his medical, as required, and the Numpty (as he will now be known! Lol) forgot to take his glasses.
DVLA wrote to us and said he had to take another eye test, which he did, and he passed.
Eyesight test was on the 27th, form had to be back ioth them by the 30th.
Form was posted on 27th, so would have been back in time,
however DVLA didn't scan it on to their system until the 7th,
hence being outside their deadline.
Numpty, however did not pick up on this when his new licence arrived,
he, and I, just assumed as we had sent the new eyetest off in time, everything was ok
back to this year,
filled in Form D2,
emailed to DVLA Monday 10th February 2014,
received read receipt at 13.40.
this time, we have proof they have the form!!!
Phoned them, to be told it takes 72hrs for forms to be scanned on to their system.
will phone back Thursday.
Phoned Thursday to be told, it sometimes takes longer.
phone back Saturday, to be told "There is currently a back log, we are dealing with emails received on the 8th.
we'll wait a couple of days, and phone back then.
Phone back this morning, it's now over a week since form was sent in.
Guess what, they still don't have it.
They're now processing emails from the 13th,
they've gone straight past it,
but they haven't lost it?!
But to send it in again,
I mean WTF?
we can email again, even though they lose them,
or we can post them, but know full well that it will get delayed
Where is the accountability?
How can they get away with this?
How can they blatantly lose something, and deny they have?
And whilst all this is going on,
we have no money coming into the house.
so we're having a fine old time here
Just so, so cross with them! And to make it seem worse,
Numpty's medical is fine, his photocard is fine,
every god damned thing is fine,
apart from 1 box with a cross in it,
and his signature,
and yet they still can't issue a licence!!!!
Arrgggghhhh!!! :evil::evil: