Just a quick update on my lost cheque saga.
I wrote to Natwest telling them I wanted all my penalties back because they lost the cheque I posted to them (in their own letterbox, but out of hours).
Natwest have refused to pay back these penalties because, and I quote, "the letterbox is not an authorised depository".
I couldn't get angry because I was laughing so much at just how stupid they make themselves sound. So, these charges will be added on to my claim.
I will be writing to the bank, again, to find out exactly how I am to pay a cheque in when I cannot get to the bank during opening hours.
They really are driving me up the wall.
The Royal Mail have lost my first DPA request, including the Postal Order, so I am now claiming against them. I have now posted another DPA request but handed it in to my local branch and told them to deal with it.
Ever get the feeling that things are not going your way?
Tony