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Hi I am in the same position had an MBNA card paid off but was charged excessively over the years I had it can you point me in the right direction of who I should write to. Thanks Amanda

Has anyone got the address for lloyds in Birmingham

Oh yes what is the address where I sent the letters, I was informed gresham street (where believe it or not I used to temp) or I have recieved an address in Brimingham,

Thanks for getting back to me I have taken the first steps with your letter from the library and you did say to post my statements also with the letter stating the charges, I caluclated last night it was in the region of over £1000, having looked through the charges I have received just to let you know that I was charged £180 for unpaid standing order plus an additional £90 for unpaid dd so in one month I was charged well over £250 for charges and with a salary of £1200 per month and being a single parent you can imagine how I felt. Does this sound reasonable to you. I look forward to haring from you

Over the past few years that I have been with lloyds I have been charged fees for being overdrawn and also for unpaid direct debtis which sometimes its there direct debits i.e. bank loan that sometimes makes me overdrawn hence being charged £30 a time. I feel I have been pressured into taking out loans to stop this cycle and have even laised with them updating them about my financial difficulty but still they charge leaving me out of pocket every month. Can you assist on how I go about seeing if this is done lawfully or if there is anything I can do to possibly retrieve these charges back. I have even considered leaving Lloyds but I cant open another bank account because of my poor credit rating. Thanks