Hi, You make it sound as if automatic renewal is there for the customers convenience. I'm afraid I simply can't agree. I didn't ask for Bennetts to auto renew when I took out the policy and they have now told me I can't opt out of it until the 21 day renewal period next year. Some choice! Lets face it automatic renewal is not there for the customers convenience, if it was we'd be offered competative renewal rates, not be penalised with cancellation fees and be able to opt out of it.
More likely its there as a means to keep your business (greed) and so insurance companies take advantage of it and don't offer a competative renewal (even more greed). In my case I did ring them and they couldn't reduce it. Yet on their own website on the very same day I could find the exact same policy 50% less!
Also in my case I told them I didn't want to renew, yet they still went ahead. Cheeky blighters.
Mind you thats excellent advice about the 14 day cool off period. I appreciate that. I'll ring them back to discuss this, since when I first rang to complain that my policy had been renewed it was within 1 week of the renewal date. Wish me luck. Then again I might just give up and let them win. Life's too short to have to deal with such idiots!