This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Should I sign and return the document they sent me ( obv. deleting the ''full and final settlement..........'' part) saying I accept the sum of £1270, as well as sending the letter, or would the above letter alone be enough?

Thanks Maverik. My letter will be in the post first thing!!

UPDATE................. I received a letter yesterday offering £1270 of the £1500 I requested.Looking around the boards this looks to be a pretty good ( but not good enough!) offer, as a lot of the time they have just offered half. I intend to accept this offer, and pursue the rest. Is there a template ( or example letter) of accepting their offer but informing them I'm going after the rest?

My prelim letter was posted out R/D on saturday,requesting £1500............ watch this space!

Thanks again Lueeze. Open office is working now ( tried yesterday but wouldn't download)

Thanks Lueeze. I understand!! Having trouble accessing the spreadsheets ( stupid pc!!). will try again! ( I did read the faq, and search the boards but couldn't find what I was looking for ) Thanks for your help:D

Good luck.!! I'm sending off my prelim shortly..............totalling £1700:evil: ( the robbing bas$%rds!)

I doubt v much the £27.50 was a charge for the overdraft, more likely to be a charge for going overdrawn. £27.50 shows up regularly on my account, and I certainly didn't agree to a monthly overdraft fee

Anyone?? I'd like to get my prelim sent today, so if anyone can answer my question I'd be hugely grateful!!

now I'm very confused!! Can I add the debited interest onto the claim, or can I only claim for the charges?

Thanks Maverik. 90% of the interest charges are overdraft related, so I guess I can just add these onto the total? Think I'll skip the interest if it becomes a bit more complicated!