Been digging some more on the net is £185 right for a year of waste water???? ive seen other people saying they paid about £30 Hope people can help me Matt

Hello can someone please help me and give me advice i moved out of a property in oct 2008 while there i paid thames water thinking that was everything.. now a solicitors letter turns up at my parents from southern water saying that i owe £185 for a year of waste water!!! and if i dont pay within 10 days they will take legal action I always thought i was paying for it with thames water,, but i phoned them and apparently i wasnt!! couple of questions,,, 1, is this bill valid still as i had no corispondance to southern water the whole time i lived there. 2, can i pay by my terms i.e monthly 3,can they put any charges on this, i.e late payment etc!!! hope people can help Matt

make sure you check the boiler works and you have things like keys for the windows... Its the obvious things you miss when looking for a house!!! hope this helps matt

Thanks for the tips im very grateful and glad to have found this site!!! The update is that after a bit of a rant at the letting agents i was told that someone would be round today at 5.30pm...but later i was called again and told that it will be possibly thurs before 7pm or definatly friday....am!!!! very non specific..nut i was assured it will be fixed by fri evening!!!! What i would like to know is are landlords legally bound to service the boiler every year. i know they have to provide a gas safety cert but should they provide a boiler cert too???? As for compensation its not looking good the letting agent said the landlord will think about it.... The letting agent hasnt really been much help in all of this it has become more of a hiderance dealing with them instead of directly with the landlord!!! Again thanks for the help im going to tell more people about this as people get ripped off left right and centre and just accept it because they feel there is nowhere to turn ..espeacially against big corporations!! thanks matt

Hello a newbie here with nowhere to turn!! Ive just started to rent a house in kent with a private landlord but all corespondance is done through a letting agent!! I moved my stuff in on oct 6th and was going to start living there 2 days after which i did ..when i switched the boiler on it made alot of noise and then didnt work again.. I called the letting agent and they sent their contractor round the next night. He looked at the boiler and found several problems with it he worked till 10 pm and then said that the boiler was not economical to repair and he will put a report in to the L.A the next day.(he left the boiler in pieces but turned the gas off at the mains!!) That was exactly a week ago ive not been staying at the house due to no hot water or heating and the fact i have a dirty job i cannot live there! the L.A has called the landlord several times and has told me that the landlord wants to get her own engineer to double check. Now as i said a week later she has fiannaly got an engineer to come out (tommoro at 5:30pm) but he is just going to have a look at the job!!! Ive been asking for compensation but had no reply.. Where do i stand on this........??????? When we looked round the house we was told the boiler would be changed in nov sometimes which leads me to beleve that the landlord was aware of problems!! but we was assured it worked!!! can someone please give me advice on where to go with this ...does the landlord have to legally .1, service the boiler every year (we have a gas safety cert but no boiler cert) 2,should the landlord pay us compensation? 3,what is a reasonable amount of time to get a boiler fixed!!! hope someone can help thanks matt