Hi Sammy, I am still battling with the Acer. I took it back to Comet were I bought it from as not a merchantable good. They lost the lap top and all papers with it!!! I went with the whole story to Standard Trading and they are hopefully sorting the case. I hope all goes well with you. I bought a new laptop from Aldi which has been working absolutely fine. I will never touch Acer nor Comet!!! Christa

Hi All, I don't know whether I am doing this one correctly, but Scott gave me this link and here is my urgent problem: I bought a new Acer in January 2007. It worked fine up to April, when it started to freeze and slowed down considerably. I checked the HD, cleaned it but to no avail. So we suspected a virus but all checks were o.k. Eventually I took the Acer to a computer specialist, who detected a memory problem. I went to Comet where I bought it from, they referred me to Acer. By then I had ost all data and it cost me £100 to get most of it back. The Acer was returned to the Acer repair centre. They put a new motherboard in. Now the Acer itself worked fine but whenever we connected an external device to any of the USB ports, it froze. Acer always tries to fopp you off by asumung it is a software problem. Therefore it was again tested by the specialist who also concluded that all USB ports had a problem. The Acer was returned to the company. They put new USB ports in. The Acer came back, the USB ports and motherboard worked fine, but the CD drive did not work at all. The Acer went back to the company, was repaired again, also got a new HD and worked for a few days, but the machine started freezing again. I rang Acer a few times, each time I had to restore it totally, so that it could start as from new and of course each time I lost all my programmes, etc. But it still freezes frequently, even when working with only the basic programmes which were installed when I bought it. Acer would now take it back a fourth time, but I am going insane. I spent about £200 on it already. It is not a working computer and I have wasted not only money but also valuable time, days, if not a whole week on restoring, rescuing data etc. Luckily, I have an old cheap Targa, 7 years old, which still works fine without any problems. Comet refuses to deal with it, Acer will take it back for yet another reapir session but not supply another computer. The situation is not tenable. WHAT CAN I DO????? HELP!!!!!! I want my money back or a new computer!! Astri

Hi All, I am new here and hope somebody can help . I bought a new Acer in January 2007. It worked fine up to April, when it started to freeze and slowed down considerably. I checked the HD, cleaned it but to no avail. So we suspected a virus but all checks were o.k. Eventually I took the Acer to a computer specialist, who detected a memory problem. I went to Comet where I bought it from, they referred me to Acer. By then I had ost all data and it cost me £100 to get most of it back. The Acer was returned to the Acer repair centre. They put a new motherboard in. Now the Acer itself worked fine but whenever we connected an external device to any of the USB ports, it froze. Acer always tries to fopp you off by asumung it is a software problem. Therefore it was again tested by the specialist who also concluded that all USB ports had a problem. The Acer was returned to the company. They put new USB ports in. The Acer came back, the USB ports and motherboard worked fine, but the CD drive did not work at all. The Acer went back to the company, was repaired again, also received a new HD and worked for a few days, but the machine started freezing again. I rang Acer a few times, each time I had to restore it totally, so that it could start as from new and of course each time I lost all my programmes, etc. But it still freezes frequently, even when working with only the basic programmes which were installed when I bought it. Acer would take it back a fourth time, but now I am going insane. I spent about £200 on it already. It is not a workable computer and I have wasted not only money but also valuable time, days, if not a whole week on restoring, rescuing data etc. Luckily, I have an old cheap Targa, 7 years old, which still works fine without any problems. Comet refuses to deal with it, Acer will take it back for yet another reapir session but not supply another computer. The situation is not tenable. WHAT CAN I DO????? HELP!!!!!! I want my money back or a new computer!! Astri