clarabell
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This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
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Posted my letter to the branch 10 days ago requesting refund of two £35 charges the last being in Nov 2005. Last Friday I received a letter from the manager saying that he will look into the claim. Checked my online balance today and discovered that £70 has been refunded no questions asked. I wonder what the follow up letter will say!!!!
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