This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Ahh ha......the plot thicken

Quite frankly over my period of years with the bank, I'll be honest in saying that I have never heard of this "Rule 78". What I am saying is that I came across many people who for one reason or another were increasing their own profitability viz a vis Bonus etc. It was common place to be told that in order that you were to receive your bonus next year, you had to acheive X pounds over the next 12 months by way of charges etc. I am not whistle-blowing, but just gently warning people that did occur from time to time. Most loans that I have been lucky enough to repay early - I've done a fag packet calc before calling /or sending the funds over to close the account.

Given all the rising costs of utilities I thought that it would be good to share a low-cost solution for calling abroad. Like many of you, I am sure, you'll have friends and families and indeed business acquaintances in far flung places and if you want a cheap rate option you should try to call..... 08448618686 and then the operator will tell you how much it will cost per minute. I call Australia frequently and use this route as it costs me 1p per minute. All that you need to do after the operator has told you the cost is to dial the number in what ever country followed by "#" Does anyone know of a cheaper route? Now you know why my "pen-name" is scrooge. ;)

Just to beware of... When I used to work for a well known Bank, another way of screwing that little bit extra out of you was if you had a loan account,(perhaps a loan to consolidate borrowing or for a holiday). We used to be told that if the account holder wanted to close the loan early then the calculation was pretty straight forward....Capital plus interst from last Interest Debit date calculated on a daily basis. Many a time I saw the bank adding stupid amounts onto the interest accrued but unapplied. I said things on many an occassion and was basically told to "shut my face" and this was for "hassle" value. I know that the bulk of this forum is charges related, but for those users who come across lump sums and repay loans early.....beware and do a fag packet calculation yourself. Obviously different Banks have different ways of doing things but in essence the calc is the same.....it could save you ££££ This also applied to other non-standard requests where we were told to charge what we thought.

Many thanks for all your valued comments. Most of the comments that BF has thankfully contributed, I have noted and I think that the only way round this one is to write to Canon, the manufacturers to ask them for thier comments, since the Suppliers did have an engineer from Canon come to the offices to look at it. Lets see what happens after I have written that letter. Agian - many thanks.

John, Yes no problems......I used to work for that well known Bank - you know the one - the one without the "Royal" word ! I also remember their slogan of years ago "A friend for Life" which we changed to "Life for a friend" - just short of two decades! I'll also be sure to keep an eye open for replies and equally I've seen all the posts in the Bank Forum.

Hi Dave / John, Firstly, as I said, I'm an ex-banker and now run a bookeeping and payroll business. I act as FD for a few clients with whom I have built up the necessary trust etc etc. The problem is..... My client enetered into a Lease Agreement with a Company (who shall remain anon.) to provide a high spec photocopier. My client runs Apples and he was categorically told that it would integrate seemlessly with his environment. He has to pay £450 / Q for under the lease arrangement plus copiying charges (7p for colour and 2p BW). Under the deal he gets £100 per Q towards his copying charges. Thats the background... Well before Xmas last, he had a large run to copy (brochure style) and all the copies were basically crap in so far that he had to chuck out many of them as the print quality was rubbish. Time upon time we complained and they sent engineers both their own and also for the Manufacturers. The log shows about 6 individual visits. We were told that this machine was no good in the environment. We were also told that the counter on it, was knackered in that when we copied one colour, it couneted that plus one B+W!!! We started to complain and asked whether they would take back the copier (ripping up the agreement) based on the fact that we had been mis-sold....and guess what, the Business Owner handled the sale to us. We were told that yes we could hand it back but only by paying the lease finance off which was circa £3500! (The usual under such and agreement) Letters went "to and fro" and we never got anywhere. I informed the local TS office and they could not do much as this was a B2B contract. They saw our side of it, but suggested that we take solicitors advice. The copier is now redundent. we are paying out the LP charges and odd copying charges but this is dead money. My issue here is that we were mis-sold, but nothing was ever written down saying that it would fit in with our environment. Surely we can evade solicitors fees to get shot of this peice of junk. We even thought of thowing it down the lift shaft and claiming on our Office Insurance. Now you know why my name is "Scrooge" but in my day to day work, being an ex-banker I look closely at Bank Charges and Overheads that are being paid out un-necessarily. Not sure if you can help or advise but "its a drain on working capital" Scrooge:confused:

Hi all - I'm new here! Being a disgruntles ex-banker turned Director now, I fully relaise this is a Discussion Database for Consumers. I have many clients but one in particluar has a major issue on a business to business contract. Could anyone help with this one - I'm not going to burden my keyboard if not, but if so could anyone help as I've been through the local TSO and am now having to go through a costly solicitors action!! Scrooge :???: