Hi it's been 7 day's yesterday, I will wait for another 7, how do I draft a copy of the complaint? just state what I have put on this site plus the letter I sent to them? LL

Hi it's over a week now........had no letter back!!! I sent recorded delivery so they have received the letter. How long do I wait for written conformation that the matter is closed? and if they do not send should I report them to trading standards and OFT? Happy to do that if it helps other people and stops **** like these trading.

Many thanls for your replies. I will send the letter of today. Not sure how long ago or for how long they had the account I am going to look into today will post an updte.

I joined the site a couple of years ago but this is my first post. My parents are both elderly and had eclipse internet installed for the grandkids, I dont think they have it now (need to look into). They paid by DD but were being charged different ammounts. They have received a letter from C.A.R.S demanding £756.15 "to avoid any further action being taken please settle the account in full within 7 days from the post date". (Letter dated 13th NOV) ECT ECT ECT then at the bottom Should you ignore this payment request we may either:- Instruct our local collection agent to make a personal visit to you premises. Request our client submit a default notice on your credit file. Instruct our litigation specialists to commence legal action against you. This is worring them sick!!!!!!!!!!! Anyone think they have bought the debt? and if so what letter do I send them. Any advice I would be grateful

Hi cool chris I have been watching as having problems with swift also if anyone wants to pm I will send you the proof. So much information on here.......... Dont know were to start!!!!!!!!!!!