I think I've answered my own question by doing a little searching, but if anyone is reading this post and wondering the answer to the question, it appears to be a yes - there's nothing to stop you doing it, although again the general concensus seems to be that they'll close your account if you do. Which, let's face it, probably doesn't worry you if you're having a go at your bank anyway

Well, I'm going to add to this by simply saying that based on what I've read here, I'm going to have a punt at reclaiming the additional £200-odd that I got walloped for whilst my initial claim was in progress. Perhaps I shouldn't have accepted the first offer so willingly and instead, simply written back and said "Thanks, but you owe me a bit more now..." - however, I've got to be honest, I was really sceptical that I'd see ANY of my money back in the first place. Roll on claim number 2 ! Looks like I'll have to dust off my old Halifax account to fall back on after this!

Say I were to claim for £200 worth of bank charges, and it took me 12 weeks to resolve the matter (out of court), however during those 12 weeks another £200 of charges were accrued. Could a person resolve the first claim, and then make a second claim for the second "batch" of charges (ie those accrued during the time taken to resolve the initial claim) ? Am I making any sense

Hi guys & girls - this is my first post here so please bear with me! I wanted to recount (albeit very briefly) my "struggle" with NatWest, and to offer some potential insight based on my experience I wrote to the NatWest at the beginning of May, using a standard template letter I'd found from another website. I wrote initially to the branch, but when my letter remained unanswered after my two-week deadline, I sent a further copy to the Borehamwood customer services address, CC my branch, which yielded a prompt (if non-committal) response of "We'll think about it". After my imposed two-week deadline was up, I wrote to them again threatening court action. That was at the beginning of June. Silence this time - I learned from my first letter and sent the second once again to Borehamwood, CC the branch. About a week ago I got incredibly cheesed off, and thought that, rather than go down the small claims route (my claim was only for £200) I'd try Conkers, this company I found that deals with it all for you (but at a cost - I figured that something in return is better than nothing!). Now as luck would have it, no sooner had I sent my letter of acceptance to this Conkers company than Natwest agreed to cough up (but denying their charges were unlawful, in the most spectacular template photocopied letter ever). Typical! So I've had to tell Conkers to 'knock it on the head' as it were, my advice is to stick with it yourself. Personally, I think the banks have a set limit and claims under that they'll just pay out on - I'd guess £250 but that really is just a guess. One thing I did notice was that, during the claims procedure, they made my life very difficult, and here's how. I had insufficient funds in my account to clear a cheque that was presented; I checked my statement online as I do every morning and saw that the cheque had been presented, and I was over my overdraft limit. I went to the bank and paid in some cash, to take myself back above the overdraft limit, and when I checked my online statement again at about 16:00 that same day, all appeared well. The next day, I saw they had bounced the cheque and charged me £38. Now I didn't have £38 to pay in, and although I told them this (as well as complained that they cheque was rejected despite the fact I paid in sufficient funds on the same day!) I got some very harsh treatment from them - all the standard letters threatening various sorts of action. My NatWest account will be closed as soon as they deposit the money into my account.