Am I right in saying vauxhall/opel are under GM? Just saw this and thought about back in 2005 when I had a head-on crash into a guy who forgot what side of the road he was supposed to drive on (From Poland) The car was 1 year and 1 hour old from new and I remember one of the key things here that the steering was as good as locked and not a single airbag went off. The car was written off within days of the crash despite it's age/price (payout was 8000 for the car) with front end damage and no interior intrusion. From what I know is that it was a Cat D that was sold on because a while back it was still taxed/insured. I'm just thinking whether this was the cause of the car not being controlled after the initial impact which then veered me into a parked car due to not being able to steer. And as mentioned, no airbags for cushioning either.

Another couple of drives and still ok - I think we can safely call this settled indeed Will report back should anything crop up but for now, thank you for all your help Conniff

Slight update: Got the car back minutes last night. Unfortunately, despite leaving an hour earlier, I did not make it on time for a test drive with anyone having just made it there for closing time thanks to the 9 separate roadworks! We had a good chat about the issues where most issues were clips/grease/felt strips related The knocking in the rear was actually the jack that was not secured. Feel silly for not checking! The drive/tramline the sales manager pointed out was normal. The A5 does it a lot more. I did point out the loan car seemed to be fine but this is possibly down to bigger wheels. I did mention your point and apparently this was checked. I have since bought 20" genuine Audi A6 alloys (Rotor) with brand new tyres. They're straight off a showroom model so all being well, this should sort the ride out albeit I will feel every bump and crack in the road! Thanks again for your help - key test will be on the way back home as this morning was quite straight forward. All in all, the journey back home (1. something miles) and the journey to work this morning - no rattles/creaks!

It's exactly that! I initially swore by manual cars until a Volvo I had went in for it's service and got a auto as a loaner. I never got the manual back and ended up buying the loaner! Never went back to manual! Picked the A6 up and we went through the points. On driving back - no noise thankfully! The true test will be tomorrow when I drive to work / back but so far so good. Then again, the same drive I just did when I first bought the car had the same results so again - tomorrow will be the test A lot of it was clips, some sort of paste/liquid that helps seals and what not. The wandering was deemed "normal". I'm putting it down to the fatter tyres and smaller alloys when comparing to my previous Audi A6s - something I plan to address tomorrow having had a set of genuine Audi 20" alloys in my watchlist. That money was earmarked for a what if scenario should I have to reject but it's looking like I wont.

ok I'll try and see if anyone of them can jump in - even if someone junior Issue is there is no room for movement here Master techs head off @ 5 I work 30 miles away so even if I leave around 4:10/4:15 at the very earliest, I cannot make it to them before they go home and well before the 30mins before they go home for a drive Other option is to wait till Sat but that means holding onto their loan car until then which is becoming to be a bit of a pain driving a manual in London on a daily basis! Lets see how it goes tonight

Had the call - all done apparently They've called me in for a test drive but I just can't get enough time off to get in for a test drive and even that... on their terms in regards to timing due to master techs leaving early, lots of traffic in the area by 5pm etc. I've said we can do the swap over (loan/my car) tonight, I'll drive it back home and then to work tomorrow by which time I should be able to report any issues found

Just an update I got a call today - They think it's all sorted The manager didnt have the report to hand so will go over during the afternoon Only two issues were not deemed as an issue 1. The wandering at higher speeds. - I guess this could be simply the characteristic of the car on 18" wheels. I've always driven a 19" wheel car as is the loan car I am in. I am looking at purchasing 19 or 20" genuine alloys so this might change it but again, don't want to spend the £2000 on them if I am looking at replacing due to quality 2. Lights level - they find its fine so I guess this is a LED "feature" that they are much lower / downwards pointing than xenons or halogen lighting I also reported a b-pillar noise but that was only a few times and could not be replicated. Will update as and when thanks again

No - it came with one in the handover pack that was done 04/08/2015 with the mileage being pretty much to the closest 50 or so at the point of sale. It's a main dealer and it's one of the things they do on all used cars even if nearly new. States nothing was recorded (Clear & Checked) - but again, I think this would only show recorded damage if it went through the insurance channels...if it was fixed up within their own bodyshop etc and paid by the salesman for instance... I'm sure it would hide it if it was not major enough. (ie> airbags?) This is obviously me in OTT/Panic mode - it was just a thought that had crossed my mind thats all

By the way, complete list of issues at the point of second booking in: List of faults 1. Loud creak as demonstrated on the 21/10 (5 days after purchasing but was reported 24 hours in). a. Fixed on 22/10 2. Rattling from passenger side on most roads as demonstrated on 21/10. a. Apparently could not replicate despite showing on the 21/10 b. Took recording on phone to prove and since been heard quite clearly by the senior master tech 3. Driver seat creaking 4. Bluetooth RsAP disconnecting constantly a. I did point out this is not my phone as I tried two phones but this would be low priority 5. Rear rattle Heard by senior master tech 6. Headlight level feels very low. Almost have to duck or pray for a bump to see in dark lanes. a. As a comparison, loan car I was given with Xenons does not have this issue 7. Going over ramps has a knocking sound from rear suspension - Heard by senior master tech a. Loan car has none of these issues 8. Going slowly over ramps and back down produces a squelching noise – like an old car with failing suspension/shocks - Heard by senior master tech a. Loan car has none of these issues 9. Rattle from seat belt area (driver) 10. Rattle from brake light area (maybe) – centre. 11. Ride itself – Wanders/tramlines a lot. Checked pressures – all ok. Tracking seems fine but speeds >60mph and you really do feel it. a. In comparison, the loan car has none of these issues b. Master tech could not find an issue but unless it's the characteristic of the car, none of the others have felt this way including the previous model or the loan car

Thanks again Conniff I assume your first point is implying that I should be rejecting with VWFS rather than the dealership - Is there a certain address for this? -Assuming reject = stop driving...what am I supposed to do in terms of travelling to/from work given that is the primary purpose of it? Totally with you on the decision part - I'm in two minds. On one hand, if the car is fixed and to a point that it feels like a new car then great because at the end of the day, it's not even 6 months old. On the other hand, my gut is telling me a lot of the issues are down to abuse of the vehicle as an ex-demo. If this is the case, all the 3 years warranty will do is make sure I use it ... a lot. -And then theres the case of how safe it is. What occurred to me earlier was that as an ex-demo, if a salesman had an accident in it, I'm sure there are ways to get it fixed internally without it being a Cat D for instance. OK this is taking it way out of proportion (I hope) I'll wait their answer - in the mean time, I am armed with the rejection letter if it is an issue after repair.

Thanks Conniff So are you saying that when I go back to collect it ... at that point if it happens again, I should allow them another chance? Or at that point, should I want to, I should reject it there and then? I'm assuming based on what research I have been doing on this new bill that it would be under the "Failed repairs After one failed attempt by the retailer to repair or replace a faulty item, you're entitled to ask for a refund or price reduction. " Finance company is VWFS and is a HP over 5 years though in the past, I tend to pay it off earlier (mainly do finance for the discounts) 1 payment has gone out so far

Just an update I got a call earlier to say that they have identified most if not all issues Some are fixed, some are still pending. One in particular is behind the passenger front door panel which requires removal, investigation, fix. I am now in the loan car until at the very least mid-week next week They also found another rattle in the boot which is fixed too I go back to my initial question... am I covered for rejecting the car if I wanted to? and at what cost? some issues were reported within 24-48 hours but I am now outside the 30 days since I bought the car ( now 4 days over) ps: apologies for the previous post using another name...it didnt work but suddenly lastpass kicked in and it now seems to work. I'll stick with this one just for consistency

Hi all, Been a while and I find myself on here hoping to get some advice I bought a nearly new Audi from a main dealership last month (15th) on finance (VWFS) I literally drove it from the dealership to the house and that was it until the next day where it "seemed" fine. The day after, I found myself having to email/book in the car for a number of rattles/squeaks - one of which was fairly obvious, another not so but loud enough to record it on the phone. It got seen to the following week and came back with the main noise fixed - the other could not be replicated. Soon as I left, the other one came back along with a few more such as suspension noise/squelch on their ramps etc. Turned back but it was shut so another email went over. I then called, no reply to both. I got busy but last week finally email again to find the service guy had left the company. I therefore sent an email to the sales guy + his manager outlining some 10 issues with the car - mainly rattles/squeaks This got sent to the service manager who in fairness has been very polite and has booked it in for this week. In the mean time, I have been just looking at the what if scenario - ie: if it comes back with similar/same/more faults. So what I proposed is to return the car, and I purchase another from their group that is around 4k more. Hopefully get some dealer contribution in, and I top it up with more deposit money to keep payments the same. This was rejected and was told that they could only buy the car back which would be around 8k less than the one I proposed to buy. So I guess my question is: 1. Do I let them fix and cross my fingers 2. Is there any way to use the Consumer Rights Act 2015 despite it now being past the 30 days (but initial issues reported within the 30 days) While most faults are not detrimental, I just feel the car might have been potentially abused in their possession as a ex-demo car and while I have 3 years warranty ... this could end up being in the dealership more than with me. Appreciate your thoughts