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Brassed off

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Posts posted by Brassed off

  1. OK, Part 18 all done now - thanks for the help. I'll get that off recorded tomorrow.

     

    Is there a template follow up letter chasing up on the T&Cs in relation to the CPR 31 request I sent, or do I simply just write to Morgans and refer to my original CPR request. They did say that they were requesting the T&Cs from the Assignor and that they would be forwarded to me in due course but I'm still wating. I honestly cannot remember ever seeing a copy of the T&Cs originally or in my SAR to the OC.

     

    In the meantime, I have received a response to my SAR to Cabot. In the letter, they state that they will be forwarding the information on a CD.

     

    They also state the following:-

     

    Please be advised that Cabot may not hold information such as your original credit agreement or statements on file. In order to obtain this information, we recommend you contact the original lender, who will hold this information as the original data controller.

     

    However, in the event that the original lender has supplied Cabot with this information, the documents will be included with your client's Subject Access Data.

  2. I'm using Firefox and am seeing lots of elongated posts - the above post is one.

     

    On PMs I receive, I have to read them like a column in a newspaper, there's only word per line and sometimes it breaks that word up to two lines. I can't see the whole PM which is difficult when I'm trying to reply to it as I have to keep scrolling up and down to read what I'm replying to! With the old format, I could see the whole PM in it's entirety.

     

    The display shows a great big gap to the right of this post and a slightly smaller one to the left.

     

    Is this just Firefox???

  3. Anyone know where the thread is on problems with the new layout?

     

    I've having a right nightmare on PMs - they're coming through and there's just a word on each line like a column in a newspaper and I can't see the entire PM so have to scroll up and down to read what it says and then try and reply!

     

    I used to be able to see the entire message whilst replying. Anyone know whether it's just me and whether it's something that can be improved to show the whole message?

     

    TIA

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