they are not very helpfull at all idid manage to get another number from hsbc bank cause those numbers you get are to there voive mail covenient hey
rachael 0121 455 2753
debbie 0121 455 2749
goodluck everyone as i have trying to get my money back since nov 2006
i did get a letter of an offer back may 2007 since then nothing
come on where is my money EDIT