Hello!
I sent the following letter to a DCA :-
With reference to the above agreement, I would be grateful if you would send me a copy of this credit agreement.
I understand that under the Consumer Credit Act 1974 (Sections 77-79), I am entitled to receive a copy of the credit agreement on request. I enclose a payment of £1.00, which represents the fee payable under the Consumer Credit Act.
I understand a copy of the credit agreement should be supplied within 12 working days.
We look forward to hearing from you.
I've had a standard 'debt on hold for 30 days whilst we investigate' response from them.
Am I right in believing that if they have not supplied me this information within 12 days, its not legally enforceable?
Can someone please kindly reply and advise?
Thanks!