have just got a letter through the post this morning telling me its the final notice . got this after i sent out a c.c.a request with a quid and have heard nothing . have just phoned them at there glasgow office and been told that they have thousands of accounts and that they cant deal with that letter on its own . and that they wont be sending off my c.c.a . CAN ANYONE HELP ME ?

have just looked back on my bank statements and found mbna credited me with 14 quid back in march 2006 for over payments after i closed my account . aint i lucky

just a quick one on this i remember i got this card from the net and cant remember signing a cca . got a marbles one the same way . thankfully both were paid off but the marbles one was through restons socs . and i got a ccj because of it . now correct me if im wrong but ccjs cant be given to maritime people or was i told wrong ? im saying this cos i was given one then had it taken away but is that on my credit file ?

ok where do i start ?????????? i want to claim back all the charges from my mbna credit card which i paid off in full march of last yr . i still have a few bits and bobs with my account number on it . but i want to know where to start ? it was only a credit card i wasnt banking with them . i might aswell be blonde with all this gobbldy gook stuff and need it explained to me in plain english please help !!!!!!!!!!!!!!!!

im just about to take them on myself .i had a card with them up untill march 2006 when i got a loan out to pay it all off . any help would be gladly taken

Beneficial Finance ? are these still trading or have there debits been sold on to others like bcw ?

they was most helpfull when i phoned them the other day regarding pipex

try useing otelo .

Dear MrxxxxxxxxThank you for your email.Firstly, please accept our sincere apologies for any inconvenience caused bythis matter. Your case has been referred to our Customer Relations departmentand they should contact you in the next 21 days. Our Customer Relationsdepartment handle escalated complaints such as yours and should be able to bringthe matter to a satisfactory outcome for both parties. If you have any further queries please reply to this email or call Customer Careon 0870 220 2112.Yours sincerely,Rob CrossCustomer LiaisonPipex Homecall Ltd.Christie FieldsDerwent AvenueManchesterM21 7QSwww.pipex.netwww.homecall.co.uk

this is the email i sent them Customer Query - i have just spoken with some people from otelo and have been told to send you a registered letter detail my complaint and give you 10 days to respond and fix the problem . that is to recallculate all my bills from 26 april last year to the present and to stop all call charges which you are present charging me even though i am on the anytime call package and i do believe that due to you not sorting this problem out even though its been 12 MONTHS i think i need some compensation from you for the time , effort and stress you have caursed me and my family over the size of the bills . i have been promised loads of times that the problem will be sorted out and still nothing. i am writing a letter to your customer services to day outlineing the problem and what i expect from you and will be sending it registered post . you will have 10 days to respond to this letter befor i get otelo involved . regards

haveing been a pipex customer for over 2 yrs now i wasnt haveing any problems with them untill last april ( easter2006) when we moved house . they recontected us to out new address after 2 weeks . thats when the problems set in !!! we pay for homecalls anytime package which means we are provided with phone calls anytime day or nite to 01 / 02 numbers then the bills started to come in . each and every call we made we was billed for . this lasted up untill end of november last yr 2006 . when i got fed up paying for all calls and not getting any money back from them . every month i phoned them to complain about it and every month i got the same " we will credit u with the calls and fix your problem " ! guess what ? its now end of april 2007 and im still being billed from them for all calls , now there saying its bts fault and that they can do nothing about it . my bill since last nov is £284 but most of that should be credited back to me . yeh right heard that one befor !!! . i have sent a email and reg letter off to them asking for recallibration of all my bills since april 2006 and some good comp for the stress and hrs ive worked looking at and rebilling myself least 2 hrs each bill . and for the poor customer service im recieveing from them . ive also contacted otelo for advice but they cant do anything till the 20 working day deadline goes . is anybody out there that can help me more ??/