Hi there, yes i got the form from the FOS website.
Had final letters from LTSB for both myself and partner, it says pretty much we think the charges are fair, if you are happy then we will close the case. If not happy you can contact the Financial ombudsman.... etc etc"
The letter I have had from BOS says that they are sorry i have not yet received a full response, we are still investigating and you will get a response before may 23rd...I started all this in Feb, and it just seems that they are dragging it out a bit much. Should I wait for the BOS to complete their "investigation"??