This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Thanks for the prompt response, i feel inspired. (believe it or not i used to run a citizens advice bureau and they are not as switched on to this as this site is) happy hunting everyone

hi folks, Congratulations on such a great site. would i be correct in thinking the same principles extend to excessive charges levied on missed payments for student loans?