Hi,
I bought a laptop back on 2004 from Comet and I also got the insurance with accidental damage cover. Just the other day the most tragic of accidents happened with my laptop, I accidently knocked over cola all over the keyboard.
I called up comet and they agreed to take it into repair after the policy check and today I spoke to the company that deals with repairs (Mastech?) and they are sending a courier on Monday. The person I spoke to said that it might be written off and a new laptop sent to me. He also suggested that if that is the case I would be best to remove my Hard Drive or I would have to pay £20 to get it back from them.
What I am wondering is, after reading some of the horror stories on here is what am I entitled to for a laptop replacement? Is it similar specs? If so do I have a say in what I want, as I know a fair bit about computers and I want to avoid certain processors. I am not sure what would be the equivelent spec today for a Intel P4 2.8Ghz processor.
The laptop I got was about £900 at the time, would I also be given one of a similar price or is it mainly a specification thing?
Thank You,
Andy