It is still actually Barlays my husband is dealing with so we believe. He actually said to them last week if they could pass it on to a DCA as he's fed up of dealing with them and they said they account was a few months from being passed to one anyway. This is a 10yr debt for £500!! And he's always been paying them monthly so shows how much charges there are on it! I've had dealings with Mercers myself for a Barlaycard CC and it doens't appear to be them.

Excellent, thank you so much!!!!

Thanks again....I guess that's 2 drinks now!

Just a little update! I have the harassment letter printed and ready to go and in the middle of typing up the SAR. Does anyone know of an address for BPF? Thier letters just have a po box number and don't really want to send it to that! they also phoned again this morning!! My husband spoke to them and they've agreed to hold off the calls for a week, how nice of them!

Thanks Jogs, I figured a SAR was the next step so will get on to that this week. Looking at the statment they sent (up to mid 2008 there is a hell of a lot of 'letter charges' also, sometimes £40 a month.

Excellent, thank you. Will get the letter fired off to them in the morning. I didn't post the document on here as I was at the time dealing with my own CCA requests and it had all the required elements but I will dig it out and post it on this thread anyway just to be sure! Whats the chances of having a letter back from them accepting the harrasment letter but charging for the letters they send? Where do we stand on that one?

Sorry, my mistake, we did CCA them and they sent back a valid document for the store card. Will dig it out and scan. The details we had about a year ago was after a phone call from them and they sent out the statments up until that point free of charge

I'm not sure if I'm posting in the right place as this isn't a DCA chasing a debt but Barclays themselves but I'm so livid right now. If I am in the wrong place I hope a mod can move this to somewhere where we may get help please? I'm actually posting on behlaf of my husband. He has an old 10yr debt for a storecard thru Barclays Partner Finance. To round of numbers, the original spend on the card was £500 and the balance is now £2k!! It also has some PPI for a few years (4 I think). He pays roughly £10 a month not to disclose it fully, and they are hassleing my husband for a few more pence, in the region of 50p a month which he is refusing! We are yet to officially CCA them but about a year ago someone did send the details needed. Hubby spoke to these idiots on the weekend saying he wasn't paying the few pence extra and at first was told he would never pay off this debt and then later in the same call he was told at the current rate it would take 20yrs to pay it off fully. they ring at the beginning of each month about 4 times a day until they speak to him. Ignoring the calls doesn't work as they keep ringing and telling them to stop doesn't seem to work either. They have also said that they will stop phone calls and do everything in writing but it will cost £25 per letter they send out. They rang again yesterday where hubby had a full conversation with them. They rang again in the evening (just after 9pm) when I told them he was at work (which he was) and said they are heading for harrasment. The woman basically laughed in my face and hung up. Today they have rung twice. I answered both and on the 2nd occasion about an hour ago and told them that I told them this afternoon he was in work and that hubby has spoken to them twice this week already and to stop harrasing us. The guy proceded to tell me to tell my husband to pay his debt in full then the calls would stop. I told him we will be persuing harrasment and he actually laughed at me and said it won't get us anywhere, a judge would laugh this out of court in thier favour and the calls will continue until the £2k is paid off. I'm livid. Hubby is at work and I'm unable to contact him to tell him until he gets home at 11pm. they will no doubt call again tomorrow.... I am actually shaking typing this as I'm so angry. I have a limited knowledge of things to do from dealing with my own DCA's but desperatly after some advice on this one. Surely there must be something more we can do than just send out the harrasment letter and CCAing them?

Thank you! I did put the court claim number on the top of the letter though???

was i right in sending this CPR request to the solicitors which on the claim form says to send all documents to them?

Right that's all done. This CPR request? Can I find it in the templates section at all? I think I've seen letters on other threads asking for information after doing this?

thank you! I'm filling it in now... I tick that I am defending the full amount? What about the box for contesting jurisdiction?

I've just been going through drawers and drawers of paperwork looking for the default notice and had a look at my statment from Aug 08. this card was taken out mid 2004 and got in to trouble by the end of that year, I can't find the date right now of when I started paying/stopped paying Mercers. On the Aug 08 statment I do actually have an over limit charge (£12), interest on standard balance & interest on cash balance. I know I've been told to claim the charges so I think I shall go down that route now I know that I have actually been getting charged all along? Do I do the ackowledgment or If you dispute the whole claim or wish to make a claim (a counterclaim) against the claimant, complete the defence form or If you admit part of the amount claimed, complete the admission and the defence form I'm teriffied as I've not ever don't something like this before!

the card got run up within a month or 2 then we were spending the monthly payments as they went off the card for a few months. The amount claimed (minus costs) is less than £200 of the original limit, and as said before, they stopped all charges/interest very quickly on it and to be very honest, we don't have £70 to even fight it and have run out of people to borrow off. I'll fill in the admission form tomorrow and get it posted off Monday morning. Thank you for your help and understanding, it's much appriciated

the date is dec 30th so if the dates are to include weekends I have the next 10mins to get on the website for it. i know, stupid girl that I am