Yeah. I just drafted a letter to send them. Thanks for the reply.

Thanks for the reply. I have contacted Sigma Red already. The need confirmation from T-Mobile to remove the entry as the dispute is with them.

Thanks for you help. I have already logged a complaint with T-Mobile. I recieved a response stating the T-Mobile entry has been removed from my account. In other words they are avoiding the question! I have drafted a letter asking them to explain the default entry as it is not justified. I have also requested they contact SR so they can update there records. I will send a copy to both T-Mobile and SR. Thanks again for the advice

Can Anybody help with this? Regards Snow_man

Hi all Just after a bit of advice regarding a default that is on my credit file. It was logged by a collection company called Sigma Red on behalf of T-mobile. The default is settled however it was not justified in the first place I closed my T mobile account due to a switch in network. I contacted Sigma Red and they have no record of me whatsoever. I then logged a dispute with Credit Expert. They contacted Sigma Red way over 28 days ago and have had no response. My question is should the data be removed by Credit Expert? They say they can not do anything until they hear from Sigma Red. But Sigma red are not responding. Probably because they dont know who I am. Any help would be greatly appreciated as I dont know where else to turn. Reagards Snow_man

Great advice, Its much appreciated as this is the first time ive ever claimed for anything. Ime sure ime not alone though:) Snow_man

Okey doke, As it happens ive sent An LBA with my estimate of bank charges. So next week when there 14 days are up, if they havn'y replied (Which they probably wont) Ile request for them to send me out staments for the last six years. Should i then send in another LBA to let them know the exact amount they owe me and give them another 14 Days? Thanks for the help

Hi all. This is my first post on the forum so ide like to say a big hello to all the people at the Consumer Action Group. I sent off the initial letter to Barclays requesting to refund my charges. Ime owed about £3000 without intrest. I sent the letter recorded post and give them 14 days to refund the money. I have not yet heard from them, and there time is up next Wednesday. So I suppose the next step is to file a claim. I was going to go through MoneyClaim. Is the this a sensible option? Also is there any other advice i should be aware of when taking on the banking giant. I must also mention that my claim is for an estimated amount. I did not have all statments, so i filled out this form: http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/12_12_06_bank_estimated.pdf I was unaware this site exsited before i sent the letter off and maybe should of done my research a tad better, and Requested all my statments. Thankyou Hugely for any advice Snow_man