hi there i was just seeking some advice as i bought a philips 42"lcd tv on the 1st of december 2006 after getting home and unwrapping the box i noticed a scratch of about 3 inches on the plastic surround and then another on the actual screen, so i phoned currys and they said they would send an engineer out to have a look so a week later they came and were pretty reluctant to say there was a mark on the tv he said when i was pulling out of the box perhaps the polystyrene balls wich are supposed to protect it might have scratched the screen so in the end he agreed to do an exchange so about four days later the new tv came and the delivery guys set it up for me and of they went so everything was fine for about 4 weeks until it started making a high pitch screatching noise whenever its switched on sometimes its not that loud and sometimes it is so i got straight back on the phone to currys and they said they would send an engineer out to repair it so i replied back with cant you give me a replacement so they said no because its out of it 28 days replacement warrenty currys state that after this period they will repair the tv three times before it warrants a replacement, anyway to cut a long story short they came out to fix it to realize they had brought the wrong part with them so another wasted day waiting in for (so called tec guys ) anyway there coming tommorow but i was just wondering is normal practice for a tv to have three repairs done before they will exchange it cheers and sorry for the long post p mather