Thanks once again for your advice, Ive sent letter number 4 as you said and will give them 12 days to come up with the goods. Im really grateful for the time youve taken to help me, youll have to let me know what youre favourite tipple is ! Ill keep you informed of what happens Take Care Karen:)

Hi Please will you give me some advice again ?!! I sent an ammended LBA to the Woolwich on 27th June the original one I sent was in error as it included interest so on your advice i sent another and the new deadline became 12 jul. In the meantime i received a letter from Barclays on the 28 june offerring me 1134.00 and i sent a rejection reply on the 4th jul stating if the full amount was not offerred by 11 th jul i would take legal action without further notice. ( i didnt accept their offer as partial settlement just said no) I then received a further letter on the 11th of july stating they were unable to agree to my request of a full refund and 1134.00 was their final offer. Im a bit unsure what to do next do i send another letter accepting their offer as partial settlement or apply to the court for the full amount of 1688.00. Im tempted to accept the 1134.00 to be honest with you and lose 450.00 or so as ive heard a few scare stories of people losing their claim altogether whats your veiw on this ? Thanks for all youve helped me with in the past Karen

Hi all Please can you advise me ? I sent my letter before action to the Woolwich 2 weeks ago but i made the mistake of putting in the 8% interest as overdraft interest,i know now i should have omitted the interest until step 5 but too late to go back now. The 14 days is up tomorrow and i still havent heard anything have i completely ruined my chances of refund of the charges and what does anyone suggest i do now? Would appeciate anyones help on this Many thanks Karen:|

Hi All Im ready to send the Woolwich my Lba but am unsure as to which address. All previous i have sent to the Churchill Place address but it seems that it is being redirected to the po box addy at Bexleyheath Any advice would be appreciated Thanks

Thanks so much for that advice i was beginning to panic a bit ! Ill start my own thread on the Woolwich forum Thanks again

Hi Can anyone help me ? I sent my prlim letter to the Woolwich on 24 may recorded delivery,it was received on the 25 may, I was all ready to send the LBA to them on the 8th of June ( 14 days later) but received and acknowlegment from them stating they would aim to resolve the matter by the 4 july. The letter they have sent is dated the 6th of june and they state in it they received the prelim on that date,however their letter haseems to have come from the po box 163,Bexley Heath address and I have posted all my correspondance to their registered office 1 Churchill Place. What do I do ??? have I left it too late to send them the LBA ???? Would really appreciate any advice Many thanks

Steven, youre a gem ! thank you regards Karen

hi im currently trying to reclaim bank charges on behalf of my partner. I have sent the initail letter requesting statements and have recieved a bundle of them dated 2001 to 2002,no compliment slip or anything ! Do the bank send through statements like this in normal cases and should I wait for another bundle or contact them further ? would be so grateful for any help on this thanks Karen

Just wanted to say hello to everyone especially those of you claiming from the woolwich,what ive learned so far has been really helpful,thank you especially to MOOCHAMOO ! my initial request for previous bank statements is on its way,ill keep you informed!

Thank you so much

Hi everyone Ive just started the process of reclaiming bank charges,my acccount is with the Woolwich but as they are a trading name of Barclays im not sure where to send my subject access request,can anyone help? ps hello and good luck to everyone on here