Hi i started my claim last year december i sent my first letter off to my local branch requesting they pay me nearly £13,000.00 this includes the year 2000 gote letter back of bank manager saying he has past it on to his customer relations dep. I had letter of them this week offering just under £5,000.00. So the next day i rang them saying that it was not good innuff she put me on hold and came back and said the highest they can go is just over £6,600 i turned it down i dont know if i have done the right thing . Sent last letter off yesterday by recorded delivery asking for my money with intrest whitch takes it up to around £16,000.00 but i would settle for £12,000.00 i have cheqed royal mail web site today they have received letter today . Fingers crossed.