police were not involved at the time, so cannot now, nor would they ever have been interested in the 1st place in getting involved.
seriously, they, as the store are only interested in the organised gangs that carry out mass shoplifting to fund further criminal acts.
members of joe public, even if they confess to multiple previous events or even if multiple events might be prevalent, are not on stores' radar, it does the stores no favour at all, to compound, what is probably understood through decades of dealing them, to take things further. it's hoped it's dealt with by the person with their family or professional help like a GP. they recognise it's a cry for help.
please, totally ignore the very cleverly worded letters people like RLP and DWF send out, if read their letters CAREFULLY, you'll actually see , just like letters you get from DCA's, that they never say WILL anywhere....every other word BUT that one.
it's a scam, the retailers dont see a penny of anything you pay RLP/DWF, their staff run straight down the pub, just like a DCA does if you pay them ANYTHING.
tell her to move on..
dx