Hi DJ, I took the Ombudsman route for misselling in the first instance and the Ombudsman upheld my case, I then advised CIFAS that I was considering legal action for false accusation of fraud against EE and they quite sharply removed the marker. I cannot believe that you intended to commit an act of fraud and you may also have been missold, these orginisations are, I believe, acting in a dis-proportionate manner and using the National Fraud Database for consumer disputes are ridiculous and I would consider small claims court for false accusations. You can PM me for further discussions if you wish and good luck with your fight.