I think that if you have to cancel the order, then I think your position should be that you don't want the gift cards but you want the full and discounted value. I'm quite sure that that is an arguable position that of course it does mean that you wouldn't get your money back quickly and you would probably have to fight for it by bringing a small claim in the County Court. I expect that you don't really want to go to these lengths although it would bring you a lot of satisfaction – and me too. As you can see, as soon as it comes to gift vouchers, then they have you in a vice and there's very little you can do unless you are prepared

After speaking to the DWP I will come back here and let you know the outcome so that you can help others who find themselves in the same situation and I will leave a donation for your advice which is much appreciated. Many thanks.

that why alot of cars get a new mot with no advisory's when they should fail or have notes theres a few in my area where they was selling a getz 2yrs ago my dad wanted me to look at and it had cracked cv boot and 2 tyres near limit and pads and disc need doing and mot showed clean and when i told manager he said my mot guy would never lie to me about need work doing and i just laughed and said i know how garages work you dick and he shut up and i viewed a c2 last year and 2 back tyres where cracked and i mean really cracked and engine was pissing oil from rocker cover and it passed it mot