Hi Maggie, yes you can claim your charges back, and you're in the best place to do it because there are loads of people here who will help if they can. The first thing to do is start your own thread, where you can post info of your circumstances etc. Also, have a good read around the site - starting with the FAQ's [this is really important, as it will cover a lot of questions you might have initially]. Finally, best of luck, not that you'll need it. PJ

Hi Seminole Ok ive read "DPA Non-Cmpliance - Particulars of claim, posted by AlanfromDerby and also had a look at the N1 claim form. I have a couple of questions to clarify things. * N1 form Does this information (particulars of claim) get entered on the N1 form under the “brief details of claim” section? No, put it under the particulars of claim section on the second page. The brief details of claim section should include a sentence to the effect that you are seeking a mandatory injunction that the defendant fully complies with your Subject Access Request. Do I have to hand this in person? Could someone else hand

barracad is quite correct!

I think it means you've posted something in that thread.

No, Manual Intervention actually means when anyone (human as opposed to an automated computer/system/process) has intervened with regards to your account. Examples of manual intervention: Signing a letter (by hand, not a computer printed signature - although these can look very real) A hand typed letter. Some sort of admin work, etc. If they don;t supply you with it then just move on, you have triede and asked the question and if it gets to court (doubtful) then the judge will assume there was none because they cannot provide the proof. Hope this helps

I am assuming the interest you are claiming is the basic 8%, so your daily rate of interest would be excluding this amount. So £718 x 0.00022 = £0.16 daily rate of interest.

If you use this forum to recover your money, then there is a social contract. Your side of the bargain is to help the forum by contributing 5% if you possibly can. Does this sound unfair? **************************************************************** This forum was never set up with the intention of making money. In fact until a few weeks ago we never even thought about asking for donations. We were happy to pay for it out of our own pockets. But things changed, expenses went up as the forum became bigger and also we started to run out of money. As a result we decided to start asking for donations and

I think Don is right, you really need to sit and read through the FAQ's very carefully several times before you do anything else, otherwise the Bank will know that you are unsure of what you are doing and will take advantage of that. Ok so you have made a mistake but its not the end of the world. If I was in your position I would wait the 14 days as stipulated in the LBA, then construct another leter reminding them of what you want and telling them this is their last chance of resolving the matter before court action. That way the judge will see that you have tried. In the mean time, print off the FAQ's if necessary but read the

That's a good letter - very to the point. Well done and good luck.