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Obviously they had to change it due to a significant number of DCA's being in breach of CPUTR2008. Lowells Head Of Compliance - Sarah De Tute (who is also President Of The CSA) probably instigated this as they rarely complied with the old code..... - http://www.csa-uk.com/media/editor/file/CSA%20Code%20of%20Practice%281%29.pdf Certainly they omitted the points they had no hope of complying with namely a) Conduct its business lawfully, comply with all relevant UK legislation, regulation and judicial decisions and trade fairly and responsibly. Comply with debt collection Guidance as Published by the Office of Fair Trading b) Adhere to all relevant requirements under the Consumer Credit Act 2006 and any other relevant legislation.
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