Showing results for tags 'invented'.
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Hi everyone, this may seem a strange thread, as I'm not currently in any difficulty, but I'm trying to be proactive about a possible future problem. I hire a car a couple of times a year, and have done for several years (I'm British but live in Italy), and have never had any serious problems with any of the companies I've used, mainly in the UK, but also in Malta and Poland. In fact I've found them to be very professional with good customer service. I also make sure I have full insurance, not from the companies themselves but for a car hire excess insurance provider, which is much cheaper. I've hired a car for a holiday in Iceland in August, at Keflavik airport. I did some research before booking and all of the companies, bar none, have a reputation for inventing non-existent damage, often several months after the car has been returned. In the end I hired a car with the company that wanted least money! As providing a credit card is obligatory when hiring a car, it's not a case of them demanding money, it's a case of money being taken from the card without the card holder knowing. Has anybody got any advice about how to avoid such a rip-off? As I say, I've only had positive experiences in the past but want to be prepared. Photographing the car in front of the car hire firm is a must. But I've heard about cancelling the credit card, and about telling the credit card company not to pay the car hire company, etc. I'm talking about a UK credit card. I want to emphasise that I would always pay for REAL damage incurred, it's just that I want to be prepared for a possible [problem]. Any advice gratefully received!
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