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http://www.irishexaminer.com/ireland/kfsnsnojidkf/rss2/ -
After hearing the same story from 3 former SSE customers recently.I thought it would be a good idea to start this thread as it looks like this was routine practice. It seems SSE advised customers who were looking to switch from them that they would need to pay £200 since this was their balance owing as their Direct Debit payment amounts were set to low by SSE. As some will know SSE were fined £1.25m for their doorstep selling practices see here; As a result OFGEM ordered SSE to compensate those customers affected. SSE claim that they need a few weeks to act on a complaint of miss selling to determine how much the overpayment if any will be. This presumably means checking their charges agains a customers previous /existing one before they were miss sold the SSE package. What many are asking is how can we be sure they will arrive at the right figures given their history ?
