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I need assistance with an RLP issue however reading some of the posts it seems that RLP staff seem to read this site and sometimes match up cases. I am therefore reluctant to give many details. I went to CAB to-day but the lady I saw I think just made it worse. She said she knew nothing about the company and immediately phoned them. I did say not to phone them, especially as she had no idea who RLP was and what they did. She got me to go through their 'security' check etc then she started speaking to them, but i had to take the conversation over because I feared she would say the wrong thing at any minute. She then advised me to phone the store directly which I did but luckily I couldn't speak to the right department as on reflection I am not sure it is the right approach. Is there anyway I can in box a PM to any of the site team to get some initialadvice. I do not mind sharing the issue afterwards once I decide what to do.
