My wife purchased a Logik TV from PCW 31/08/2016 for £79-99.
Yesterday 13/01/2017 there was a "pop" and the TV no longer switched on
- browsing the internet I find it is a common fault with Logik TV for the power supply or motherboard to fail in this way.
Visitng PCW in Coventry I was told I HAD to allow them to repair the TV and COULD NOT ask for a refund on the grounds the TV was "not fit for purpose".
Their policy is that they MUST attempt a repair
. Is this true that under the SOGA I HAVE to allow them to try a repair before I am allowed a refund.
I remember once reading that after you had allowed a repair you were no longer allowed to ask for a refund.
Can anybody enlighten me as to what action I am allowed and whether I HAVE to allow PCW to repair a TV I have now lost all confidence in.