Showing results for tags 'metre'.
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Blood pressure back to normal now Live in Northern Ireland under housing authority accommodation. Just had them phone me (Customer service unit) saying that my gas and electric metre need their annual safety check. Fair enough it is a legal requirement. She then started dictating to me time and date for the engineer to visit (Contractor) Between nine and four Monday to Friday. Like most people, I have to work for a living and single. After much arguing, it was decided a Saturday afternoon and that was like pulling teeth after being threatened with disconnection etc. She then said if I had no money in the Gas/Electric meters the engineer would cut me off. Can they do that?? Wish to submit a complaint about this treatment and inflexibility, any suggestions. Being an ex-trade union rep it is water off a duck back but say it was someone with mental health issues etc, totally unacceptable behaviour
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hi,wonder if anybody can help. i have recently changed from a prepayment metre to a smart metre and now my bill has went from £30.00 a week to £70.00 a week,contacted utilita and they said something is using electric between 4am and 6am which is nonsense and want £250.00 for a new metre if this one is faulty. any help would be greatly appreciated, thanks, rob.
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