Hi
Long story short; I defaulted with LS over a year ago as I couldn't keep up the repayments. I emailed them every month offering them what i could afford and requesting their bank details so i could set up a standing order and they never replied to any of them.
Then, about a month ago, I received an email from them stating that despite their attempts to make contact (there were none) they have passed my debt over to CRS.
Cue a bombardment of emails / texts from CRS who have now told me that my account is being prepared for pre-litigation. HELP!
I actually don't know how much i owe LS now - god knows what charges they have added to my account!
Can anyone advise on what i should do next? CRS are being rather persistent and although i've not replied to them directly, I've a feeling I can't hold them off much longer.
Is there a letter / email i can send requesting a statement of account by which they have x amounts of days to reply? I can't find it on here but swear I've seen one.
Thanks