Good news, well done on your success, just food for thought....2008/9... £41k within 7 months. .. if someone took a bank loan, then applied for another loan within months to pay the first off and repay maxed over draft on two accounts, then got over draft upped within days of paying off, maxed again within weeks, followed by another loan, as well as two more credit cards maxed within weeks, then managed to get another loan within months of all the above, ALL with the same bank, could/would this be seen as over lending since on a small income, and paperwork filled in by bank personnel showing more income than what was been earned at the time ( showed wage slips in bank but loan agreements show figure three times of what really earned ).. . repayments totalled £870 per month which resulted in defaulting within months of taking all the above out after missing payments and getting charged mega charges and interest, just thought I would ask after seeing threads regarding Irresponsible lending... .. repaid £20k still £32k to go.... .. all with DCA and on self arranged dmp since 2009

I need some advice about provident. I discovered a family member with mental health problems, who is under a psychiatrist and on anti psychotic medication has been having loans with this company. Basically he had a few small loans. When a loan came close to being paid off he was given another, with the balance of the previous loan deducted from the cash he was given. Two weeks after he was the victim of an armed robbery, and could not even be interviewed by the police without an appropriate adult being present, Prov gave him a £1000 loan. He asked them for it after he got a letter from them telling him he was eligible for a larger loan. He gets £230 a fortnight and is paying them £70 a fortnight. he cannot afford these payments and is missing payments on his priority bills. You can clearly see he has problems, so can I write to Prov and tell them that their actions in giving this loan were unacceptable, and that it is irresponsible lending on their part? Should he continue to pay this loan? Should I inform his psychiatrist because the worry is affecting him? they are due to call tomorrow for payment and he is stressed and worried sick about what will happen if he does not pay.

Hi I seriously need help!! In 2003, I took out a secured business loan against my property for the amount of £43k with Lloyds TSB. What should have been a secured loan, instead was given to me as an overdraft facility, which should have been caped at £33k as per agreement by TSB. This happened at the time when the business was seriously struggling. They did no assessments of affordability checks. Instead allowed the overdraft to exceed its limit to £53k By this time the business had shut down and they then decided to convert the overdraft to a loan. Since 2005, I have been paying back in instalments, but on several occasions have informed them that this was clearly irresponsible lending and the bank took an advantage of my secured home position. I have been trying to fight my corner with them since then,with no joy. Reading similar situations on the forum, has given me the confidence to write. I just want to know if I am right in asking them to write off the access borrowing, as I am now out of work and have a medical condition. Please can someone advice me. Thank you Salma

Hi guys, wondering if anyone can advise...sit ya self down get a coffee as this long winded !!! My son 22, had not long returned from Afghan where he was serving in the Army, and was involved in a serious bike accident 18 months ago and has resulted in him being physically and mentally injured to the point that he is being medically discharged from the Army. Part of his mental injury has resulted in memory loss, deep depression (to the point of attempted suicide). Some how he has managed to rack up debt with all of the above companies. He was living with his girlfriend but has since moved home and I am trying to sort out the mess that he is in. He has taken out pay day loans with Peachy, Quick Quid, Cashfloat and 4no with Lending Stream. He has also had goods from Very and Littelwoods and his account has been passed on to NDR (in house debt collection). I have contacted them all and advised them of his situation and that he is experiencing hardship. QQ have agreed to a payment plan which I am happy with but Lending Stream have totally ignored the phone calls and sold the debt on to another company because I have questioned if they had done relevant credit checks etc. Are lending stream right that they had 4 lines of credit for my son?? Is that legal?? Peachy when questioned regarding the affordability of the loan and credit checks have also sent the debt to a recovery agent. With NDR I have offered to pay for all goods but no interest or charges which they are refusing. Total amount £720.00 offered £530.00 £72 charges, rest interest. Can anyone advise me please... Thanks in advance

Hi I have been putting it off for months, I decided to get some admin done this afternoon. While, filing a 6 monthly statement from GE Money I noticed iv been charged an administration fee of £40 together with additional interest of around £15 - £17 each month which is on top of my normal interest. This has been happening for years, as I fell behind a few years ago and nearly got repossessed but managed to pull myself out of the mess, however now, 8 years on I have a mortgage that was worth £116,000 at the start, I now owe £121,000. Is there anything that can be done with all the charges and solicitors fees that have been added?? Many thanks

The biggest mistake of my life was taking out a secured loan in 2006 through GE Money for £36,000. I have questioned the legality of the loan as there was no credit checks searches bank statements or pay slips. I am paying it for another 12 years how can they charge 12% interest and also why is it they rates never come down. Is this loan legal and avoid GE Money at your peril, I have worked out the loan will be double that when it is paid off. Any advice would be welcome

Does anybody know if anything has happened to them? I have been emailing them over the past couple of weeks but for the last 2 days my replies have just bounced back with DNS errors?

Who can I report this text message to? Received this (word for word with the mistakes in the message at the end) We failed to contact you on residential numbers provided. We have no alternative but to call you on work numbers provided to,call 02080451382 to discuss No way do I want them to contact my work number and I think this message is designed to be intimidating :mad2:

Hi Guys, long time reader and first-time poster. I got into a lot of trouble with pay-day loans and have almost paid off all of them. This, as you know, has ruined my credit rating making my chances of a mortgage etc in the future nearly impossible (i'm 25 so have little chance of getting on the property ladder until i'm into my 30s) - this all despite me being in a well-paid(ish) job etc. I had a payment plan set-up with lending stream - after taking advice from this site i set it as a standing order - this was to end in April. However, RL got in the way of a few things and i forgot to cancel it - i noticed in early June and they refunded the first overpayment. Unfortunately, a further payment was sent in June too. When i called them, they said they couldn't find any overpayment on my records and said they'd give me the benefit of the doubt and refund based on a copy of my bank statement being sent showing the payment. I obliged and i got some BS back saying they only had payments until April and that i should send a picture that hasn't been edited (it wasn't). The amount isn't massive, but its more the principle than anything else having paid them well over the odds already. Any advice? TL:DR - paid LS too much, now they won't give it back

Hi just wondering if I can get a bit of advice as I've no idea where to start. I stupidly took out several loans with lending stream to which I've buried my head in the sand and ignored paying for about 12 months, theses have been handed over to CRS. CRS have sent several txt messages yesterday saying they will be sending their 'field agents' Scotcall out in the next 5 days, what's the likely hood of them actually turning up? I want to get this sorted and offer a monthly repayment, whats the best way of dealing with this? Email? letter? and do I speak to Lending Stream or CRS. Any help would be greatly appreciated, I'm actually terrified of them turning up at home. Many Thanks

can anyone explain the process for proving irresponsible lending basically I have found myself in a mess I applied for a loan to clear some debt from when I was made redundant - which I did use it for but I also said I would clear my "big" overdraft, same bank same branch anyway they left the O/D there and I used it, and it remained, then I had an accident and couldn't pay, so I pay a token payment 0% interest are Natwest irresponsible for not having cleared the o/d as I had requested at the point of applying for the loan or is it a total long shot? thanks

I made the big mistake of taking out a Payday Loan last July for £600 in total from CFO. After repayment difficulty I have received a letter telling me the outstanding balance is now £1700+. How do I get the interest frozen and get a payment plan setup for these people?

Sorry for the length bit of a messy one here: Got into a bit of a payday muddle with this company and set up a repayment plan with them back in April 2013. The repayment plan was accepted and I was paying around £25 total on the 1st of every month on 5 separate lending stream accounts. This was to last until 1st December 2013 when the account would be fully paid or so I thought. The last payments went through 1st of December and I though great I am finally rid of this horrible company. However, imagine my surprise just a few days ago (Feb 5 2014) when Lending stream send me an email saying I still owe £85 and the debt will be passed to debt collectors within 7 days if I don't pay. Add to this I checked my credit report and lending stream had actually defaulted my account 27 ocotober 2013. As you can imagine I was very confused and called Lending Stream immediately. Turns out according to Lending stream some of the payments on my repayment plan didn't actually go through and this is why payments are outstanding. They agree with me that money was always available on my account (my wages go through last working day of every month) and say because I had 5 accounts that I was repaying every month my bank probably rejected some payments due to security and fraud prevention. I called my bank and they dispute this and I also mentioned to lending stream why did they not tell me all these months payments had not gone through and simply send an email randomly out of the blue when I though the debt had been paid off. They mentioned its my responsibility to ensure payments are made. Is there anything I can do in this situation, surely it is the responsibility of lending stream to collect money as long as I have funds in my account and at least inform me if payment is outstanding. What's the next step here Many Thanks

Still having problems with Lending Stream... I contacted them 2 weeks before payment was due to explain I cannot afford the repayments. I sent them I&E and explained the problem they will not set up a payment plan with me until I pay fees upfront on one of the loan agreements.. they have told me this 2-3 times and have since started ignoring my emails. They will not freeze interest until a plan is set up which can only be done by paying fees.. the current amount I owe to LS is about £500.... with another months interest that they will add because they wont set the plan up yet will force the amount over £700-800.... They are now, for the passed 5 days, ignoring all of my emails and anything I send to them... probably to give it more chance of the loan lasting another month and more interest being added. Is there anything I can do to stop this???

Greetings My source of inspiration for a long time has been this site long story short, I have a current mortgage with this sub prime slime, i had arrears for the last 5 years, which i have now cleared. at present i have around £7000 in various charges ,admin,missed direct debits, solicitors fees, etc, which are added to my outstanding balance to be paid over the remaining term 12yrs:-x I also had a secured loan which incurred £2500 in charges, due to arrears, this loan has been paid in full, I already have copies of both accounts listing all charges, including the additional interest incurred. I have just sent off a subject access request to compile a list of all calls, mis-information, harassment and down right lies , to back up my claimback of these charges I have survived 3 attempted repossesions over the period, and many sleepless nights trying to deal with this company To that end , anyone who has or is currently doing like wise, i would love to hear from to thanks in advance superal

Good evening, I have just been made aware of the case of a lady with some mental health problems and a mild learning disability and this company. This lovely lady has been given a flat by a housing association on a one year temporary contract initially to see if she can cope with independent living. She has brought three items of white goods from this company, each documented separately with a greatly inflated (from high street ) cash price and an interest rate of 38%! Each document lists her income, including DLA, but has no record of outgoings. My questions are as follows; 1. should the agent have disregarded the DLA of her benefits, I understand that normally these amounts are protected. 2, should the company have queried her lack of outgoings? 3. I suspect that this lady may be moved to managed/supported living soon, she is not coping very well, In which case these three unused appliances will be not required. I am looking for a decent resolution for this lady and your help would be greatly appreciated Many thanks Matt

Hi All, I am currently on a DMP wuth Stepchange and all but one creditor (CFO) have stopped contacting me. As it stands I owe CFO £512, on my DMP statement 3 payments have cleared and been sent to them. A couple of months into my DMP I recieved a text message from CFO saying "Good Morning, as you have failed to honor your agreement with CFO, all your numbers have been uploaded to be called re arrange a payment" I called them up and explained that I was on a DMP and they told me they had not recieved any literature. I called Stepchange and they sent out another letter. Two days later I received the following text: "Your payment plan has now failed call us on...to avoid further interest" I called them again and told them that I had already spoken to someone. Three weeks later I received this text: "You have left us no alternative but to escalate our collections. You will be called on both your home and work numbers". I contacted stepchange and they told me that all the payments made to CFO had been cleared and received their end but whenever I tell them this they are adamant no payments have been made. Any thoughts on my next plan of action? Thanks S

I had a loan from CFO for £510 in 2012 and due to financial problems I have used a search engine to look for a small payday loan last month. This referred me to CFO Lending so I cancelled the application. My monthly wages went into the bank today and CFO Lending have taken 14 payments as follows; 1 x £510 1 x £249.90 7 x £42.84 5 x £46.41 Total = £1291.83 I never gave CFO Lending the bank details for this account but after a number of calls to Lloyds Bank (my bank) and being advised to call them was told they took the bank card details from this new application (which I did not make to them and did tick do not pass on my details). 1. CFO Lending have refused to refund any part of the monies taken without authorisation. 2. The bank are saying they cannot do anything until the funds have cleared next week (they are currently lodged for and pending) This means I have lost a day off work trying to sort this, we cannot pay any bills and have no food money this month. Anyone come across this and is there anything else I can do. Called bank, trading standards and FCA (got cut off from FCA though)

Hi, some help please. This is about more banks and lenders than Barclays. I could not find an exact forum for it that allowed posting. My sister-in-law was debt free after her husband died 3 years ago. She had little cash reserve and a part time job. Badly mentally affected by his death and the previous years causing his death, she lived by taking out, as each one drew near its limit, SEVEN successive credit cards. None of them put any control on her spending despite her small income. In total she spent over £40,000. Now they are all threatening action. None of them checked her maxed out limit with other card providers although it would be clearly stated on records. I know that a charge of reckless lending has been successfully used, but, I do not know any specific precedents. Does any one know an case that could be quoted ??? I am getting her to use CCCS Consumer Credit Counselling Service - StepChange as they are now - but it takes time to get her to be able to deal with anything. She is really not very well. Hopefully someone knows the info I need to respond back to the card lenders while other processes get into action.

To cut a long story short. In Nov 2004 we took a consolidated loan for £53,000 with Firstplus over a period of 15 years as at the time I was fit, working and aged 55 years. Wife was 52 years old. Repayments were about £600 per month. This meant the loan would finish in 2019. We have paid off the majority of the loan as we had to sell up, but there is still £4000 outstanding which is being paid off at £70 per month and will run until 2019. However both the wife and myself would have been "officially" retiring on state pension next year, however at moment due to disabilities we are on Pension Credit and the £70 payment is a PITA. If we were fit and well and retired in 2014 as originally planned, surely FP should have been aware of this when they offered us the loan and would have known that there is no way we would have been able to afford paying in nearly £600 per month out of a state pension payments? Could this be regarded as irresponsible lending and is there anything we could do as we have more than paid back the debt as it is only interest we are paying?

Hi I am hoping someone can give me some advice and steer me in the right direction. I took a payday loan out with CFO due to repay at the end of March. During the month I lost my debit card and the bank issued me a new one, I forgot however to update CFO. i then found at the repayment date I was unable to pay them back, they notified me that the payment had failed because they had my old card details. During this time I have been trying to sort my finances out but had to try and get some emergency funds about two weeks ago to repair my car. I applied on line and was referred to CFO again, not realising I had supplied all my details (including my new card number) they refused the loan as I had an outstanding debt with them. Didnt think anything more about it until today when my salary has gone into my account. There are 7 transactions on my account starting at 03.00hrs this mornin from them taking the total of my arrears on my original loan. I have phoned them and said that they did not have persmission or authority to process the payment on my new card, that the application on the second loan did not make it clear that my details would be used and updated and I demanded a refund. They have refused and stated it is is in the t&c's of the first loan - I cannot see anywhere in the paperwork it makes reference to them being allowed to do this. Surely they cannot simply retain my details, process them to update my account details and help themself to my money? I have wrote to them and advised that they did not have my authority to retain my card details, use it to pay the arrears when they choose and I have said I will raise issue with my bank. I am not hopeful that they will respond however. Can anyone provide me with any points of legal reference or guidance on what I should do? They have taken over £350 which has left me in financial hardship again this month.

Hello, I have been "threatened" by email, txt and recorded message that MMF will "embarrass" me turning up unannounced despite receiving doorstep letter twice and advising I will only communicate in writing. I'm ok with all that but today I made them an offer as I do owe the money after all and the offer is a bit more than my personal budget planner suggests but they have refused it and offered me three different options...a) one off payment with 20% off b) two installments c) four installments. I cannot afford either of these options and they say that they will add further interest and charges to my account if I don't set one of these up. I have sent them another email and upped my offer a little but it really is the most I can afford, I've said that if they go to court they will only get the pro rata amount from my budget planner because I have a few debts I am trying to pay off. Can they really add more charges and interest as they have bought the debt? Many thanks Deb

Hello All, Are CFO Lending and Capital Finance One, the same company? "EXEMPLO DUCEMUS"

Hi, I got into a bit of financial struggle at the end of July, so I took a £80 loan from Lending Stream, which with interest made it £107 a few pence. My sister bought me a scratchcard, which I then won £250 so I paid the £80 off as it wouldn't let me pay 107.. Ive since tried to pay it using their site, but it wont let me. It just tells me to call them. I noticed on their FAQ's that it says that this : You can close your loan by repaying the outstanding account balance of your loan in the Account Section of our website. Once you log into your account, select "Pay your loan" from the drop-down menu for each loan you would like to repay. You may be entitled to a statutory rebate if you repay your loan early. But it will not let me pay the remaining 27 which is the interest...so if I call them, will I be paying less...

I left work to go back to uni in september so had to give up full time work. I contacted lending stream to advise them of this and offer a repayment plan of £30pm which they accepted. I paid this every month but noticed I was accruing a lot of charges and contacted them. They said because the repayment plan wasn't set up over the phone it wasn't valid. I challenged this as it doesn't state this anywhere in my terms (and is a nonsense excuse) and they agreed and said they would remove all extra charges. I have stuck to my repayment plan but they then removed my option to repay online.When I contacted them they gave me another made up balance with hundreds in extra charges? They keep ignoring me when I say the plan has been agreed twice now and just keep telling me to phone in. Both times I was on for twenty minutes trying to explain with the advisor not having a clue (english not first language) and not even being able to find my loan. I'm at my wits end. This was agreed in October and again confirmed in December I've stuck to my side every date the £30s due so why aren't they letting me pay?! Where do I go from here?