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Hi guys recently I had to sell my car (vauxhall frontera 4x4) due to personal circumstances. my car was insured through Sureterm Direct and ther policy was with Chaucer. apparently it was a 4x4 car policy only (which I wasnt completely clear about that). I've changed to a smaller car which isnt 4x4 and I have contacted Sureterm and they've said that I won;t be able to change car details on my current policy as Chaucer Insurance will not insure my car because it's not a 4x4. I only had 48 days till my renewal date and I was told I have to cancel policy and I will be charged for the remaining of contract. today I had a letter requesting a payment of 83 pounds in the next 7 days (53 pounds reamining on the policy and 30 Sureterm cancellation fee). can somebody tell where do I stand with this ? can I challenge it ? as it's clearly not my fault that they can't insure my car.
