Hi, basically I came across this site as I decided to do an extensive search of the internet for answers.
this is my sitution- basically im a single dad, with no support from my daughters mother. i'm 23 and live in the middle of nowhere very small town.the mother lives in a huge city miles away..
I was working for the NHS for 3 years and in March lost my job..so I had to sign on for jsa..basically when i first signed on the woman gave me around 30 sheets of paper with appointments in advance..a bit overwhelming..but anyway..to cut the story short..
i lost one of those pieces of paper..and it was for an appointment on june 26th..now i had another appointment on june 17th (which they changed)..now what happened was for some reason on june 26th i was meant to sign on then also later in the day go to an appointment at 1pm..i signed on on the 26th in the morning but no one made me aware of the 1pm appointment later in the date..and when i went home my daughter, who has a illness had some severe medical problems so i had to take her to hospital.
I tried ringing my local jsa centre to inform them but the line was constantly busy and i only have a mobile (they are 0845) so the costs are unbearable. Anyway when i next showed up at the jsa centre, they had a massive go at me saying i was taking the ****, and so what if my daughter had a medical problem that wasn't their problem.
I explaiend to them that i did try and contact them and i had got mixed up about the 1pm appointment but it was a genuine medical condition, and from day 1 of my original claim for jsa i clearly let them know i had a child. Anyway i was told after a phonecall to jsa i wouldn't be sanctioned for 2 weeks, as i had a payment due..no surprise i got sanctioned from that payment..so the last 3 weeks (as weve had a bank holiday and no signing on) ive had no money and had to budget my last jsa for myself and my daughter..
am set to sign on next week..but i never even got notification in letter form of how long my sanction is or why..or there reasons..i decided to ask jsa to appeal it and got a letter from the hospital, where they outlined that my daughter has a severe medical condition and if i hadn't bought her in it could have had severe reprecussions.
As of yet i sent that off 3 weeks ago and i've had no reply I read on here i could go for a hardship loan..should i bother? or should i have acted earlier? the thing is im meant to sign on next week..and should get paid friday..but im moving back to my mothers yet ahve an appointment tuesday/wednesday..am i better to tell them im moving after i sign on or before?