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Showing results for tags 'cpa'.
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Santanter will only cancel CPA's if I go to branch with ID !
2ltr16valve posted a topic in Santander
Hi all, I sent Santander a secure message via my online banking saying "I am contacting you today to have you action the cancellation of ALL continous payment authorities on my account. For the avoidance of doubt, Direct Debits are to remain unaffected" I received this reply I have spoken to them on the phone and been told no, has to be a written request. So I sent a reply stating that as already demanded I expect confirmation that all CPA's are now ceased. I got this in reply, What is the deal here ? I could go too branch, but taking extra ID ! What planet are these goons living on !! From what I have read about CPA's, once a bank has been told to cancel them in writing they must do that. I have contacted them by a means of writing, afterall the year is 2012 ! and as you can see they outright refuse. Thanks in advance for replies. -
Hi all, does anyone know where I can get a letter template to give to my bank in order to cancel the cpa on my card? not really sure where to start! Thanks
