Hello folk, On the 22nd of August I received an email from extra energy sending me my "final" electricity bill, which included a £25 fee for exiting the tariff before it expired. I called Extra Energy and they told me that my supply had been taken over by British Gas and that I should speak to them about it. The operator at Extra Energy wasn't very helpful although I did tell him that I did not want to change supplier. Reality is I would not be a BG customer even if they were the cheapest in the market, I had a very bad experience with them in the 90s and there is no way I would ever consider them again. Since I did not ask to be supplied by British gas, not even knowing what tariff I am on, as I have not yet received any correspondence form them, would I be in my rights not to pay their bill if they sent me one? Don't get me wrong, I wouldn't want to have free electricity, in fact I have opened a separate savings account and instructed my bank to transfer £70.00 every month to it, just in case I get a nasty surprise. With Extra Energy my tariff was Bright fixed price January 2017, which is less expensive than BG standard, so if I do get a bill from BG can I recalculate the figures using EE's rates? Last but not least, can I sue BG for taking over the suplly without my say so? Thank you in advance for any advice.

Hi Not sure if I'm posting in the correct forum apologies if not. Can a landlord of a property someone has moved out of contact utility companies and change the address on the accounts in the name of the old tenant even though the address they have given is wrong and nothing to do with the tenant? The address they have given was an old address that the estate agent had as a forwarding address some time ago, but the property has been sold and no longer relevant to the tenant. Also as the utilities have a new address, anything they send out will not be picked up by the post office redirection service so my friend (who this relates to) will not get her post?! And info anyone can provide would be greatly apprecited Thanks in advance Simon

Hello, I am not entirely new to the CAG forum, but forgot my old login, today I had a horrible surprise, and I hope someone might offer some assistance as to what the best practice would be to go forward. This morning I opened a letter that said a company has obtained a judgment against me and require payment of £1300 I did not receive a letter from any courts regarding the companies claim, but it seems they have me in a rather unhappy position. I am supposed to pay by the 29th of this month, this was for a bill that was £50. Had I been informed of court action, of course I would have made a defense. I have spent many years recovering from debt and this year I have just started to get my credit file back into the green, waiting 6 years for an old debt to go away, so very sad.

Cutting a long story very short, bought a car in May 2016 for a few hundred pounds, have received a letter from Loans 2go saying vehicle was subject to security by the owner previous to the one we bought from and to contact L2Go. Called them this morning and asked to see copy of BOS and authorisation over the vehicle, they said they would release their clam for over three times what we bought the vehicle for. :-x the amount requested is laughably high, the vehicle would be worth maybe £200 at auction, the person on the other end of the line said we have 10 days to respond Obviously courts are closed for the weekend. Advice please Have reported the matter to the police as a pontential fraud

Hi I am sure plenty of members are aware of Labours National Executive Committees (NEC)decision to bar all members who joined in the last 6 months (100,000 people approximately) from voting in the new leadership race? That is unless you pay a £25.00 membership fee within the next two days? The questions I would like to pose are, a)Is it illegal to, retrospectively, change the constitution/rules to deny the’ new’ labour party members a chance to vote? b) How much would it cost to mount a legal challenge against their decision? c) Would the new Labour party members be willing to pay an extra couple of quid to finance the challenge ?( here is my £2) d) Would anyone from CAG be able to assist in setting up a secure holding account etc etc if required? Now whether it’s Mark Twain, “If voting made any difference they wouldn't let us do it.” Or Ken Livingston’s twist on it (I think?) “If voting made any difference they would ban it.” Both quotes and the labour parties NEC decision give me grave concern in this world of “open and transparent democracy”. Regards Biff

Hi, My first letter after 15 years of driving (request for a driver details). Alleged offences - 1. driving propelled vehicle without due care (which i fully admit) and 2. failing to stop / leaving accident place without providing details - which i dont accept. Accident - in the morning rush hour tried to squeeze my bike in-between cars and went to outside lane to go around stopped car and had a slight collision with cyclist. Nothin major - cyclist had a few light bruises. I stopped, helped cyclist, called ambulance to check his bruises, provided him with my name, surname and mobile number. Waited till ambulance arrived and helped him in after which i left and spoke to cyclist twice later that day to check on him. At the ambulance they took statement of the collision, etc. and now i received this letter. How do i proceed with the second point since i did stop and provide my details. Thank you

This was my first application for PIP, and received a text to say I have been awarded it and a I don't have to do anything, they will pay my money into my bank. I had decided if they called me for a face to face I was just going to drop it......as could not face going and too ashamed to take anyone with me as I don't like people knowing how I feel. Is there any way I can find out how I got the points? Is there a form I can ask for? This will be useful when a review comes through as I'll know exactly how I was awarded it, if you get my drift? Thank in advance for any help offered. Miss (less) Anxious

Hi all, Newbie here so please forgive me if this has been covered off elsewhere but I'm hoping for a quick bit of advice.... I made the mistake of leaving my car for 2 hours, 20 minutes and 3 seconds in a Highview car park on 11th December 2015. I'm certain that I was still present in the car for at least 20 minutes prior to leaving the car on a call, and any CCTV would back this up, doubt that's particularly relevant though. Anyhow, I've changed address since and have received no communication, or engaged in any form of dialogue with Highview Parking Ltd. As such I've had a lovely letter from DRP arrive in the post yesterday, informing me they've tracked me down via whatever CIA / Interpol (DVLA) database, and that if payment is not forthcoming with 14 days they'll be taking my wife, house and dog hostage... I've been researching all the advice on here relating to Highview, and despite the infinite wisdom of Facebook friends telling me to ignore it I'm not totally comfortable with that course of action and intend to lodge an appeal, follow this through and defend myself in court should that day come. To the point of this post.... I'm slightly confused by the status of my PCN.... My first course of action was attempting to appeal the PCN via their own website, this redirects to "w w w. pcnphoto .com". Upon entering my PCN and registration I receive the following message.... Your PCN has been cancelled. If you have any further enquires contact us by email so that our team may assist you directly." Following this I followed the "Pay Now" link on the Highview website, this redirected me to the parking charge payment website and a table of the PCN details including, Reg, PCN number, Date of Violation, Location, Time In, Time Out, Duration, Current Fee Due.... All of the details are present and correct however, the current fee, and total payable, both show as £0.00. Arrival & Departure pictures are also "temporarily unavailable" Is this due to the PCN being passed to DRP for collection or can I take this as off the hook? Thanks in advance guys! James

Hi, I am having major issues with my bank Accounts. Here are the accounts I hold at the moment. 1. Personal Bank (currently have £8000 in it) 2. Personal Saving Account (which doesn’t get use) 3. Business account for one of Convenience store business, which is a LTD company. 4. Business saving account for the store above (which does not get used) 5. Business account for the two properties that I let out 6. Business account which got opened by mistake by my business manager which got opened with the business account for my properties 7. Business account for another convenience store, which is a LTD company but it’s a different LTD company from my other store. 8. I was also a signaturee for my parents buy to let business account. On the 6th June 16, I went into a branch to deposit money into my business account. The cashier at the desk was all confused, as she could not put money into the account. She had to phone the business team. Once she got off the phone she told me that my account is getting closed and cannot give me any more information. She gave me a number to call and discuss this further. Straight away I called the number they gave me and it was the fraud and account closure team. They have closed all the accounts above. They told me then to wait for a letter that I will get into the post. All the accounts above are frozen. Including LTD company accounts and my parents business account . Total balances of the accounts are £34,000 The letter arrived on 8th June. The letter stated that due to activity on the account they have closed the account. All Direct debits and payments coming in will be rejected. I have to go into branch with this letter and ID to take all the money from my accounts. I went into branch, the cashier took the letter and phoned to get authorisation to clear the account but as she got off the phone . She told me to phone the number on the letter, which again was the fraud and account closure team. They told me that my account and the funds are frozen. They are investigating and could not tell me anything else. Just told me to keep contacting them for an update I called today to get an update but no luck. This time they told me they hold the funds for 30 days and I should call after 30 days. I use to transfer funds from other business into my personal account and transfer from there to my Convince store business account to get by direct debits. I have done this for a year once a week at least. The convenience store sales are £35000 per week. I use cash plus account at a post office as cash deposit account and then transfer the funds to my business account, which equates to £30,000 per week. Last week on Tuesday I deposited cash into my cash plus account but forgot to make the transfer before 4pm for same day transfer so the transfer was made on Wednesday. When Wednesday came I had 20k worth direct debits to pay but the money never came into the account by 3.30pm. The cut off for direct debits is 2.30pm I went into the bank and did a cash deposit for £18,000 before the cut off time and transferred £2000 form my parents business account to my personal account and from there I transferred the £2000 into the business account to get by the direct debits. I have not done a cash Deposit of a large amount into this account for a year as I have been using cash plus Before this I was depositing cash directly into my business account for the 2 years before I moved to my cash deposit to cash plus as cash plus charges is a lot less than the bank charges I don’t know whether the large cash deposit or loads of transfer caused suspicions. On Friday I applied to open a secondary account for Paypoint Services. Just wanted this DD to be kept separate so I can ensure the money for paypoint is kept separate and the DD is paid. Money for the other store were banked into directly into that business account, as it’s a new business and have 2 years free banking. The bank is not giving me any information and is saying we are investigating the account and can take up 30 days before funds are released. I am stressed about this, as I need the funds for both my business to pay suppliers and bills. All the business are legitimate. I have never had any intentions to do money laundering or fraud. Any advice will be appreciated Thanks

To cut a long story short I believe BT or one of their employees is responsible of untrue or misleading actions possibly fraud to my father of nearly 80. Basically my dad removed caller Id from his phone to reduce the cost. He has the true-caller BT phones so straight away they stopped working correctly. I explained that it was because he had removed caller ID. While I was visiting him he asked me to put it back on for him so he phoned them went through security and I then took the phone. I explained my Dad had accidentally removed caller ID and his call blocking had stopped working and could they add it back on. The employee of BT explained that he he was such a long standing customer and providing he agreed to another years contract (he has broadband and telephone with BT) they would give it him free. A few weeks latter my Dad received a letter thanking him for his change of package. This letter explained an increase in cost to the line rental, a BT Infinity Activation charge £49, delivery charge £7.95 and a increased cost of his overall package £30 per quarter. And a new 18 month contract. None of these upgrades were mentioned during the phone call none were asked for my Dad has Sky and has no need of unlimited data. As you can imagine my Dad phoned them straight away and asked for an explanation. They could offer none but confirmed they would get back to him. A nearly 2 weeks latter they still have not. The additions have been cancelled. I have emailed a official complaint to BT requesting copies of all the calls because I'm going to send them to OFCOM I believe that this behaviour should be stopped and BT held accountable. So far I have received no reply its now been 6 days since the complaint. I believe people should be made aware of this as I find it despicable. I had a similar trick played on me by another supplier which was very quickly sorted out.

Even though i'm new on here i've been on here enough to know that this type of 'help me' threads get posted sooo many times so here another one. To keep it short: i was stopped by revenue inspectors and failed to produce an oyster (i used my sister's but as my sister was with me at the time literally with me i gave her oyster back) when the inspector asked for my oyster i just said i didn't have one because my sister was terrified and i didn't want to get her in trouble so took the responsibillity. (i'm older than her). tfl sent me legal proceedings letter and now a 'single procedure justice' notice to plead guilty or not guilty within 21 days. This 21 day ends next week thursday. Because this isn't a court summons so does this mean no out of court settlement?????? also ANYONE have their number i've searched every where but can't find it. i'm so stressed out.

Hi, I seem to be yet another 'victim' of having taken out Tescos car insurance in good faith in September 2015, only to be stopped by the police in December 2015 & told that I don't actually have insurance!!! After my car being impounded, a raging rant at Tescos, letters to Tescos, etc, I was finally sent a CD with the recorded conversation with Tescos and a letter from them, disclaiming all responsibility. I now have a court date in May 2016 relating to driving without insurance and the risk of a fine and points. I'm aware from reading on the site that many people seem to have had similar experiences with Tescos. Please can anyone who has actually managed to get resolution to this situation tell me how to do it. Ideally, I would like to find a solicitor who has managed to win a case such as this against Tescos. I am not a happy bunny ... but I'm sure help is out there somewhere.

Hi all, a bit more than a month ago I received a 2 year old PCN from southwark that I had completely forgotten about. I noticed the letter had no house/door number. It looked like one of the neighbours put it on the envelope in pencil and then delivered. I ignored it as I believe I don't think that it is enforcable without having officially delivered and having my full address on it? As far as I am concerned it could be someone else on the street. The post lady however knows ofcourse that it must be me and keeps dropping them with my other mail. I have received a CC a few weeks ago and finally yesterday the OFR. The first 2 letters I opened, but the OFR I have not opened. Am I right in thinking that writing undeliverable - no house number on the envelope and returning it will get me out of this, or at least they realise they cannot chance it any longer and have to enquire with the DVLA to get my full details? I don't even have the vehicle anymore, which is probably why they cannot get the details and just rely on a vague memory from a previous PCN? Any insights into address field legalities would be much appreciated as I cannot seem to find anything online about it.

Hello, I have recently received a liability notice from the P.C.P enforcement agency. I was advised by my colleagues that I should ignore a parking ticket that I recieved whilst parked on hospital grounds whilst at work. I got a PCN letter sent to my house addressed to me and ignored that too. Subsequently have now recieved a liability notice which has got me a little twitched. Should I continue to ignore this letter or pay it? I did phone the company who states it is too late to appeal and was advised to email a company that when checked on Google has no links to parking from what I can tell?! This company has nothing to do with parking... I'm so confused??? I don't want to go to court which the letter states will be the next action unless I pay £100 fine?! Can anyone help?

Hi guys. This is my first post here and so be gentle !! Last week I received a demand letter from Debt Recovery Plus (DRP) stating they are writing to me of behalf of their creditor (G24 Ltd). It states they are writing to me due to no response received to their previous correspondence and are demanding I pay £160 parking charge ! The thing is, this is the first I've heard of the parking charge/fine (dated 5th Nov 2015). There has been no correspondence received. I have also revisited the site (England) to inspect the disclaimer sign, which states the fine is £100, or £40 if paid within 14 days. Naturally, I rang DRP and explained I have had no previous correspondence and as such was completely oblivious to the parking fine. He then said "Well you're now outside the 28 day appeals window" !!. I then questioned him as to how I can appeal a situation I had no knowledge it existed !! To which he had no answer, obviously. At this point I also had no evidence of the offence I had allegedly commited so I asked for this, which they emailed me at the weekend (two images of my car parked outside the lined bays). I replied to the email thanking them for the evidence but also stating that I will not be paying £160 because I received no initial paperwork and was not given the opportunity to settle the matter at the reduced rate. I then received a reply which I will copy below, which says they still want the £160.... Start of letter........ Thank you for youremail regarding the above Parking Charge Notice (PCN). The time to challenge the charge has now expired and therefore access to the Independent Appeals Service (if applicable) is no longer available. However, in order to resolve this matter, I will offer the following comments as to why this PCN was correctly issued and is still payable. My findings The site in question is subject to terms and conditions, which are stated on signs throughout the area. Those signs state that all vehicles must be parked in authorised areas. On the date in question, the vehicle was parked in an unauthorised area and a PCN was correctly and legitimately issued as a result. Correspondence Please note that a PCN was sent to the vehicle’s registered address for notification purposes. If there has been a problem regarding the delivery of this document, this is a matter to raise with your postal service. Under The Interpretations Act 1978: Where an Act authorises or requires any document to be served by post (whether the expression “serve” or the expression “give” or “send” or any other expression is used) then, unless the contrary intention appears, the service is deemed to be effected by properly addressing, pre-paying and posting a letter containing the document and, unless the contrary is proved, to have been effected at the time at which the letter would be delivered in the ordinary course of post. Your obligation to notify the DVLA of a change of circumstance Regarding your details, I must stress that it is your obligation to ensure any of your details held at the DVLA are correct. If a delay in communication has resulted from a failure to do so, our company cannot be held accountable. What you need to do now Please ensure that £160.00 is paid by 24th March 2016. Payment can be made online or by phone. Go to 'link removed' or phone 0208 234 6775. You can find full details of how to pay on the reverse of the letter(s) sent. What will happen if you do not pay what you owe If the amount is not paid by the date shown above, we will recommend to our client that court action be taken by them to recover the outstanding balance. What if you do not agree Although any correspondence that does not provide further evidence will be noted and retained, I cannot guarantee that we will reply to it. End of letter...... Surely they cannot force me to pay £160 when they cannot prove I received the initial PCN ? It also rages me that they say if I haven't received the initial PCN, then I need to contact my local postal service ! They're the sender, it's not my duty to ensure delivery and how can I query unsolicited mail ? Any help/comments guys would be much appreciated. Kind regards

I opened a new claim for Jobseeker's Allowance last week and I do not have a claimant commitment yet, since they won't give me anything until next week. I was made to come in again this week and they have sent my details forward to a company, who will arrange an interview with me for a job. The job is of absolutely no benefit to me. I am already working part-time on a Saturday, which they know about. The job they have put me forward for is Saturday's only, clashes with my current part-time job, has more hours and pays less. It is also a job with no skill set required and no hopes of career progression. The part-time job I currently have is relevant to my degree and will lead to full time employment this summer. I didn't give them permission to pass my details on. Have they breached the Data Protection Act?

We live in a road, that is made up of privately owned houses and flats and which also contains around 15 social housing flats. These properties were built 5 years ago. This morning, a man from UKPC put up a load of parking notices, with various rules about parking in designated bays, displaying parking permits, time limits on parking in visitor bays and non return to visitor bays within 48 hours ETC. Charges are £100, reduced to £60, if paid within 14 days. None of the residents have been given prior notice that this company was going to be doing this! The road is a private road, operated by a separate entity to the lease holders of the properties, and is only for the 90+ properties in this road. At this point in time, no residents have been issued with any parking permits for their vehicles. It seems to us that this company (UKPC) could, in theory, start issuing penalty/charge tickets to anyone now using this road. Is there any legal right for residents to be informed that this was going to happen, or do the owners of the road have no legal duty to do so, other than putting up these signs? Thanks.JD444

I'm having a really frustrating time with my direct line at the moment regarding an accident I was involved in on a duel carriage way roundabout. I was in the inside lane going forward onto the 2nd exit. He was in the outside lane and needed to take the next exit. As the roundabout was full of traffic it seemed like he was running out of time to get into the correct lane to take his exit. there were cars bumper to bumper behind me but a gap appeared between myself and the car infront. I was going around 25mph at the time following the flow of traffic. Next thing I knew I heard him accelerating really hard and he flew past me just as I was passing his intended exit. He clipped my car and scratched his car from front to back as he scraped the side of my car. He ended up in the lane he was heading for and I stopped on the verge of the roundabout. to me, he obviously found himself in the wrong lane and about to miss his turning, He took a risk to get through the gap and to do so he had to accelerate to twice the speed of moving traffic. He misjudged it and casused damage to both cars. Ok so what my problem is that the insurance company - Direct Line - is representing both parties. Apparently the third party is not accepting liability and is saying it was my fault for obstructing him and because I wasnt taking the immediate turning I was infact in the wrong lane and therefore liable. I messaged the guy, who gave me his numner at the scence of the accident and asked him what he think happened. He told me that the insurance company told him that he was not liable because of these facts. He actually didn't know who was liable until they told him that I was! Ive been told by direct line every time I call that its looking like it might be a 50/50 settlement which isn't right. theyre telling me this without actually having seen pictures of the damage or a full complete statement from the third party or myself! I understand that insurance companies try to save money and time by just automatically ending cases like this on roundabouts as 50/50. They tell me that theyre acting very professionally but honestly I really don't believe them. they've told me that the damage evidence doesn't really matter and that its his word against mind which would mean we are equally liable. But what gets me is that his word was influenced by his insurance company which is also my insurance company! basically I know he was in the wrong. He drove aggressively and dangerously and he took a risk that didn't work out. I wont back down on this as I don't want to have to pay the excess and lose my no claims bonuses and also raise my premium. most of all its the principal. has anyone had this before and if so did you take the decision to another body and challenge the insurance company?

Good morning all... I checked my credit files this week, and was rather shocked to see a default registered by Orange, last year for £65. Background is this: I have been an Orange customer for over 15 years, and towards the end of 2014 my handset stopped working and I decided it was time to upgrade and get a new one. Simple, or so I thought. I called Orange from my handset, and was quickly upgraded to a new contract by the representative who told me that my new contract was with EE but that it was all the same company and nothing would change. My account was not in arrears. The EE account has been running since, no arrears, no notification of outstanding arrears, until last week when I discovered the default and outstanding balance. I called 150 from my handset, and was transferred to a call centre in India where I was told that I had not paid my final Orange bill, which was strange as I can't remember the phone representative mentioning anything about it when I upgraded and I haven't received a bill or reminder about it and of course I am still an EE customer, they know exactly where I live and I still have the same number. I asked to speak to a manager, was kept waiting for 40 minutes, then hung up on and had to repeat the same process again. I finally got through to someone who told me it was my fault, they had apparently sent me my final Orange bill with an amount for the first months EE bill and insurance. This is even stranger; surely I would've been cut off if I hadn't paid my EE bill, and this is beside the fact that I was told nothing would change when I upgraded my phone? Orange told me I need to pay the DCA, and there is nothing they can do. I have received no correspondence from any DCA. Reading around other threads it doesn't look good for having the default removed, and I am so frustrated, as my credit file would be clean at the end of the year and I was looking to get a mortgage. It doesn't seem right that Orange/EE should be able to do this, and I certainly would not have upgraded my contract with them had I known, but understanding that mobile agreements are not bounded by the CCA I'm not sure how to challenge it?

I work as a van driver, doing home deliveries. A couple of weeks ago I delivered to one of two attached cottages along a narrow, unlit, unmade road. After completing the delivery I had to turn the van around, as my only alternative was to reverse around 100 yds back to the main road (I should point out that it was dark at the time). I completed the turn outside the cottages, as that was the only point wide enough, and drove to the end of the road, where I stopped for a few moments to work out my next route. I was then approached by the owner of the second cottage who informed me that I had reversed into his oil tank. After apologising and confirming that I was unaware of any contact, I gave him the "bump card" that we carry, which has the contact details of the Company, and he also took a photo of the registration number. He said he couldn't tell in the dark, if there was any damage, but would check the following day. I heard no more, and assumed that all was okay, but today I was informed by my manager that they had received an NIP for driving without due care and attention. I would have thought that this was purely a matter for the insurance company, and am surprised the the police can prosecute on the strength of one person's allegation, without even speaking to me, or being present at the time to witness it. Any thoughts?

I subscribe to Noddle a free credit score and report checking service. I can see that Robinson Way accessed my credit file in November. It is about a debt I had with egg about 9 years ago although I continued to pay £5 a month until 2011 so not statue barred. I had just managed to get a good score as the previous default occurred so long ago. They have started legal action again which means that a debt taken out in 2004 which defaulted around 2006 will be shown on my credit file for another 6 years if they are successful with the legal case. So all in all 12 years of no credit for me at sensible rates. This cannot be what the government intended with CCA legislation. Also can Robinson Way access my credit file without my consent ?

If you are planning on driving in France, beware - one could be heading straight for you at the next roundabout. Carolyn Brown, who lives part of the year in Brittany, has a cautionary tale about a very small car. Losing one's driving licence in the UK is a serious matter - expensive and, to say the least, very inconvenient. But in France, no licence? No problem. You can simply go shopping for a VSP a voiture sans permis - a small two-seater car that anyone aged 14 or over can take out on the road with as little as four hours' experience behind the wheel, sometimes not even that. It's impossible to say how many there are as no official figures exist. It is what the French call a chiffre noir - an unknown quantity. You'll probably hear them coming first, a high-pitched whine like a sewing machine being run at full throttle. If you get stuck behind one on a windy rural lane, tant pis. Top speed is 45km per hour (28mph). It's probably a good idea to stop in the next lay-by and admire the view for a while rather than sit fuming in its wake. Link

Hi there everyone on CAG. I've read lots of threats on here, which have been full of very useful and invaluable advice, but I couldn't find anything very specific to my query. I'm hoping my thread will help people in the future with the same question. I'll quickly describe my situation. It goes like this: Basically, it's exactly what I've been charged with. I was on the London Underground, I didn't have a valid ticket, I got caught by a ticket inspector as I tried to exit the station who then asked for my details. I am not going to cry and whinge about my financial circumstances and any personal drama that led me to not having a proper ticket because; I deserved the outcome. It's all my fault and I deserved it. I didn't have a ticket, I used the trains unlawfully, I got caught by an inspector, I got sent a Court Summons, I returned it with a Guilty Plea, I got a hefty fine, I paid it all off in one go and the case is now officially closed and I've learnt a lesson to remember. What I would like to know is about is the charge I have been convicted of. I was only charged by TFL/the courts with this charge: 1: Byelaw 17(1) - No person shall enter a compulsory ticket area unless he has with him a valid ticket. On my 'Notice of fine and collection order' it is worded slightly differently, like so: 1/ Enter a compulsory ticket area on the Transport for London regional network without a valid ticket I am quite confused on the implications of this. My general understanding from what I have read is that, on the grand list of fines and charges that Rail Networks can hit you with, this one is quite 'minor'. There is generally no defence against it in court because it's a black and white issue. Either you had the correct ticket for the train stop you were getting off at, or you didn't. I have been told it is a 'Strict Liability Offence'. I have also read that Byelaw 17(1) is a 'non-recordable' offence and Byelaw's don't show up on Criminal records, except on enhanced Criminal Record Background (CRB) check's. My questions, which, again, I hope can also help other people, are as follows: 1: What is a 'non-recordable' offence? Does it show up on Criminal Record Background check's? 2: Again, from what I have read numerous times on different forums/articles I have seen that Byelaw offences 'may' show up on an Enhanced Criminal Record Background check. What decides whether or not it 'may' show up? Does it depend on what type of Byelaw offence it is? 3: Are TFL Byelaws any different to Railway Byelaw's offences? 4: What makes Byelaw offences different from, say, the Regulation of Railway offences? Is there a difference in the level of seriousness of the charges and conviction implications between the two? Finally, 5: Certain countries I want to travel to in the future require a visa and also a Criminal Record Background check (Australia, Canada, USA etc...). For this, I will need to provide a 'Subject Access Report' from the Police which shows all the information held about me on the Police National Computer (PNC). Will my Byelaw17(1) offence be held on the PNC? Thanks for any help and advice!

Dear forum users, I hope I can gain some useful advise here as I can't afford proper legal advice. Story goes: I took a train from Llandaff to Cardiff Central (3 stops £3.60) for the local beer festival. Spirits were high and my mind wasn't on the ball. The ticket office was closed at Llandaff so usual run of business is buy on the train or at Cardiff Central. This train the conductor went back into his cabin and so I could not buy a ticket. When I got to Cardiff Central I asked where can we get a ticket bacause there was no ticket office open. Was directed to unpaid fairs desk. This is where I did things wrong big time. I claimed I came from Cathays. 1 stop after Llandaff. 60p cheaper. My normal run to work is Llandaff>Cathays. I claimed ticket office was closed. They called the station, station said they been open all day. During call I realised I wasn't thinking straight and said I came from Llandaff, but still ticket office was closed. I offered to pay the full fair but the officer said it was pointless as I was going to have to pay twice. So I didn't. This was all taken down in a statement and I had to sign it. Letter came few weeks later, I responded giving my story of events, apologised firmly stating that I had every intentiont to buy a ticket but put my hands up for confusing Llandaff and Cathays stop. I also offered to pay the full fair and wished not to waste anymore of their time. I'm a regular user of the service and always pay. I still have a Llandaff>Cathays rtn ticket for that day. I hold my hands up, I've done wrong I've been informed I must respond to the threat of court proceedings within two weeks before it progresses. I've no criminal record and I don't want to get one because of a stupid fib and 60p. Am I being paradoid or is what I did that serious? Any adivse on how to proceed would be much appreciated.

Hi hope you can help About a year ago I discovered that SWALEC had increased the price of electric and gas on my bill without notifying me of this change. When I discovered this I contacted them and the representative said he was going to refund me the amount i had overpaid and put me back on a lower tariff. This didn't happen. In the meantime i've been dealing with a personal tragedy and have only just found the guts to face them again as I have gone from paying £30.00 per month to £105.00 in the last two years. :mad2: I live alone in a small house that has a very efficient heating system (underfloor heating downstairs) two radiators upstairs. I don't have a dryer or a bath (just a shower). I pay more for my little set up than my friend who runs a big four bedroom house, two bathrooms, dishwasher etc! I contacted SWALEC recently and made a complaint, they told me this : " We have investigated your concerns, I understand that you tariff wasn’t changed on 23rd October 2014 because the advisor you spoke to has noted that you were given a projection on prices however were going to consider your options and then call back. Since then we hadn’t had any records that you had called to change your tariff however I understand you had thought on the call on 23/10 that in fact you had changed tariff on this date. When changing a tariff we do have to go through terms and conditions however this was detailed in the note. Douglas has looked at the difference between the tariffs and I can confirm that if you had changed on 23/10/2014 you would have saved £23.90 on the gas and £29.20 on the electric, however we have offered £100 goodwill instead due to the fact your tariff wasn’t changed and you advised you were never informed of any price changes since your account opened. Please advise if you wish for me to add the £100 goodwill payment? Dougie will call you on Monday 14th December 2015 to progress your complaint". I am totally confused And feel completely overwhelmed and victimised by this company According to SWALEC I am in debt to them by so much that the £100 goodwill payment will leave with about £20.00 Is there anything I can do Thank you for your time.