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  1. Hi all, MBNA have finally decided to respond to my CCA request, 12+2 days was up on 31st January BTW, and the letter makes no sense to me. Are they trying to confuse me and hope I'll go away? I've stopped paying them as they failed to respond to the CCA request until yesterday and they've still not sent the correct details TIA!!!
  2. Hi I recently sent a SAR to MBNA for a Credit Card. They have responded today with a letter saying in order to process my request they need a form of ID and then in bold 'Which includes your signature'. Surely they are trying it on here? What would be a suitable response? I take it they are talking rubbish.
  3. I really don't know what this company has to do for the authorities ever to bring them to book. First, I have never been able to get a legible CCA out of them despite involving the F O S, T/S and copying OFT. They even had the cheek to say I never sent the £1, (when I complained). Next was my complaint regarding their persistent marketing of loans, by post and by phone of an account which is in default. Suprise the above have again done nothing. Now they tell me they have not received my S.A.R - (Subject Access Request) or the £10 cheque, despite being delivered by special. They only came up with this when they got my letter before action, (please end another one). It seems to me that this company has no interest in complying with the law of th land, secure in the knowledge that the powers that be will never take action against them. Regarding the SAR, I can prove it was delivered and they are well outside the 40 days. I am minded to simple file a court claim with now further delay. Question: In view of the b*ll**** they are coming out with, will the judge take a dim view of such action at this stage thinking if they have lost the papers, I should give them time to comply. David
  4. Sent out CCA requests, starting arriving back slowly. Mostly original applications from circa 1996. Assume applications are not CCA, confirmation would be good.
  5. Hi Everyone Just out of interest, when anyone has spoken to these members of staff, who I understand are really nice and helpful - did anyone mention to Paul or Gareth how they knew these were the guys to speak to? I'm just wondering if anyone had mentioned that they got their names from this forum I'm anticipating giving them a call in a few days time.
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