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bennyowen

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Posts posted by bennyowen

  1. http://www.paratusamc.co.uk/

     

    Contact Us

    Should you like to write to us directly on matters regarding your loan, please use the following address for correspondence:

     

    Paratus AMC Limited

    PO BOX 4189

    Bracknell

    RG42 9LY

     

    Tel: 0844 770 8030

    Fax: 0844 770 8040

     

    Should you like to write to us directly on general matters please use the following address for correspondence:

     

    Paratus AMC Limited

    No.5 Arlington Square

    Downshire Way

    Bracknell

    Berkshire

    RG12 1WA

  2. The main part is the UTCCR 5(1) "A contractual term which has not been individually negotiated shall be regarded as unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer."

     

    The supplier has failed to deal fairly and in utmost good faith.

     

    Schedule 2(1) .. (o) "obliging the consumer to fulfil all his obligations where the seller or supplier does not perform his;" This becomes relevant if the supplier treated you unfairly as it failed its own obligation of fair dealing in levying unfair charges.

     

    Schedule 2(1) .. (e) "requiring any consumer who fails to fulfil his obligation to pay a disproportionately high sum in compensation;" This becomes relevant if the charge is disproportionate to the breach.

     

    Schedule 2(1) .. (j) "enabling the seller or supplier to alter the terms of the contract unilaterally without a valid reason which is specified in the contract;" This becomes relevant if the 'Referral charges' was not clearly stated in the initial contract.

     

    I will also like to refer you to the following Case Law:

    Director General of Fair Trading v First National Bank [2001] UKHL 52

    According to Lord Bingham in Paragraph 17 of the above Case Law:

    "The requirement of good faith in this context is one of fair and open dealing. Openness requires that the terms should be expressed fully, clearly and legibly, containing no concealed pitfalls or traps. Appropriate prominence should be given to terms which might operate disadvantageously to the customer. Fair dealing requires that a supplier should not, whether deliberately or unconsciously, take advantage of the consumer's necessity, indigence, lack of experience, unfamiliarity with the subject matter of the contract, weak bargaining position or any other factor listed in or analogous to those listed in Schedule 2 of the regulations. Good faith in this context is not an artificial or technical concept; nor, since Lord Mansfield was its champion, is it a concept wholly unfamiliar to British lawyers. It looks to good standards of commercial morality and practice."

  3. That piece of legislation is relevant to your argument.

     

    The unfair relationship concept originates from CCA 2006, which is an amendment to CCA 1974.

     

    Section 140A(1a-c) of CCA 1974 (as amended) gives description of unfair relationships.

     

    Section 140B(1) gives the court a wide power to intervene in the agreement.

     

    Section 140B(9) puts the burden of proof on the creditor to show the action they took was fair to the consumer.

     

    Also, Section 150 of Financial Services and Markets Act 2000 allows individual consumers to make claims for unfairness in FSA regulated agreements.

  4. CCA 2006 is an amendment to CCA 1974. The amended legislation now apply to both regulated and unregulated credit agreements.

     

    Lending is the same as credit transaction - such as credit card, overdrafts, loans, hire purchase, payday loan, etc.

     

    Also, for FSA regulated credit agreements, individuals can seek redress using Section 150 of the FSMA 2000 (Financial Services and Markets Act 2000 - Wikipedia, the free encyclopedia) if the firm breach the FSA rules e.g. FSA MCOB rules, FSA The Principles.

  5. frazzledfrau,

     

    It is unfortunate that you accepted their 'no win, no fee' arrangement from the start. You could have been able to sort it out yourself using simple letter templates in this forum.

     

    I am not sure what else you can do to get out of their trap without paying their fee.

  6. st8,

     

    It does not depend on how long they cashed your cheque. It depends on the law, Data Protection Act 1998.

     

    The law says that the company has up to 40 days to provide your request. Some companies will respond to your request before the end of 40 days while some others will wait until a few days before 40 days. Well, some others forget until after 40 days.

     

    I will suggest that you stay calm until 40 days. But I think they will respond before 40 days.

     

    After 40 days, you can then send them a reminder letter with threat of reporting them to the Information Commissioner after a further seven days.

  7. jaspen,

     

    If this is a private car park, you can challenge the ticket using the Unfair Terms in Consumer Contract Regulations 1999 Schedule 2 (1)(e). This approach will not work if the car park is owned by Leicester Council.

     

    The parking charges constitute an unfair penalty under reference to paragraph 1(e) of Schedule 2 of the said regulations:

    Indicative and non-exhaustive list of terms which may be regarded as unfair - 1. Terms which have the object or effect of - (e) requiring any consumer who fails his obligation to pay a disproportionately high sum in compensation’.

     

    The argument will follow the same line as bank charges because you agree that you are in breach of contract but the charges for your breach is disproportionate to the offence.

  8. There may not be an appeal to European Court of Justice (ECJ) if OFT wins the House of Lords Appeal case. Read this article and the full court ruling:

     

    Article:

    Courts must assess unfair terms in consumer contracts, says ECJ

     

    Full ECJ ruling:

    RECENT CASE-LAW - Results

     

    The exact conclusion says:

     

    On those grounds, the Court (Fourth Chamber) hereby rules:

    1. Article 6(1) of Council Directive 93/13/EEC of 5 April 1993, on unfair terms in consumer contracts, must be interpreted as meaning that an unfair contract term is not binding on the consumer, and it is not necessary, in that regard, for that consumer to have successfully contested the validity of such a term beforehand.

    2. The national court is required to examine, of its own motion, the unfairness of a contractual term where it has available to it the legal and factual elements necessary for that task. Where it considers such a term to be unfair, it must not apply it, except if the consumer opposes that non-application. That duty is also incumbent on the national court when it is ascertaining its own territorial jurisdiction.

    3. It is for the national court to determine whether a contractual term, such as that which is the subject-matter of the dispute in the main proceedings, satisfies the criteria to be categorised as unfair within the meaning of Article 3(1) of Directive 93/13. In so doing, the national court must take account of the fact that a term, contained in a contract concluded between a consumer and a seller or supplier, which has been included without being individually negotiated and which confers exclusive jurisdiction on the court in the territorial jurisdiction of which the seller or supplier has his principal place of business may be considered to be unfair.

    [signatures]

  9. ...its 1 1/2 yrs old

    ive had to replace the charger and a new screen too, ...

     

    On what date did you replace the charger and installed a new screen? Do you have valid proof of the repairs? Did you inform PC World about the faults then?

     

    If the carger replacement and repair is within 12 months of purchasing the product, you may have legal remedy. I may be wrong, seek further opinion.

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