A few weeks ago I had a letter from the court to say I will be sent a date for court for box 1 but still waiting. 

Just had to mediation booked in for box 2 on the 2nd November - assume they wont turn up again.

Sorry I could not update the thread sooner - I was on holiday and the IP address to this site was blocked. 

I had an email the day before mediation to say that it was cancelled as Evri had not provided any contact information. I have also had a letter which says the case will now continue at the local court and I should follow any instructions they have given - but I am yet to receive any.

Will see if anything turns up this week 

In for the long haul!

Thanks for everything so far

14th September.

Read a few posts on here today in prep for the meeting. Will go over my notes while sat by the pool haha!

Given that the total of my claims are going to be £15k, I assume if they agree to pay me in full for this one and then i bring up the rest, will they back track on their offer and want to go to court? If so, is it worth me not mentioning it and just do each box separately? 

So they wont move the mediation. They said I can cancel and it will go to the local court to decide on the next steps so i am just going to have to suck it up and do it on holiday!

It’s been set for the 14th September but I’m abroad on holiday and the set time is in the early hours of the morning.I mean I guess I could do it but would prefer a new day - especially as I specifically said the dates I can’t do!

No, I did all the reading at the start of this. Im just asking if you have any specific advice for this process. I assume there are some mediation docs on here so will take a look.

thanks again 

Sorry I mean guidance for the actual mediation meeting 

Just had an email with a date for mediation but its on a date that i put on the form that I couldn't do so i have asked them to rearrange. 

Is there any advice you have for this process? Any laws I should quote, knowing that they are going to say I didn't book it through them so they have are not liable etc

Still nothing back, they did say they had a backlog. 
 

My only concern with starting another one is that their response to the first two was that the booking were made through Send Cloud and not directly with them. Happy to be guided by you though!

It says:

They had the same deadline as me which was 30th June. I am in email correspondence with someone now so have requested a copy of the sanction. I will update you when I hear back.

They need to fill out the Directions Questionnaire (N180 form) which essentially asks them if they want to mediate and any dates they cannot attend court. 

I asked on the phone about the sanction and she said she couldn't tell me anything other than one has been issues. She reminded me that she wasn't legally trained so I left it at that. 

Called for an update and on the 4th August they have attached my file that I sent in to the case. They say they are still waiting to hear back from Evri. The court said they have submitted a sanction order to them but the court is behind so they dont have any update from there.

Still waiting on a response from the last form I did. I had until 30th June so may hear back soon

I have to submit the small claims questionnaire form by the 30th June which seems to be about setting a time and date for a court hearing and I have some questions if you could advise? 

1. I am going to say yes to whether I want mediation. Just want to check this is correct?
2. Is there an example case you can link to where the defence has been no contract with Evri? The ones I am reading are mainly about no insurance. 

Thanks

Attached

2023.06.15 - Defence.pdf

Hello, 

Had the defence from Evri in the post today. There is 20 bullet points but a lot of them are jagon. Do you want them all? 

To summarise:

1.There is no contractual agreement between me and Evri
2. The agreement is between me and SendCloud
3. They deny they are liable for the loss as there is no breach of contract between me or them
4. I should desist with this claim and contact Send Cloud

Court letter received today...

It contained the "Acknowledgment of Service" and Evri intend to defend this claim. They have 28 days to file a defence. 

I have also submitted the MoneyClaim for the 2nd box today. 

The warehouse has come back to me and they have no record of the Evri reference number that was sent to me in the email. Perhaps Evri has confused my case with another? Do you think I should reply or leave it? 

Will do.

I’m unsure if it’s a standard paragraph as I haven’t had an email from them before. 
 

if that is there position do you think that changes anything? Given that the items were not damaged but lost.

I received this last night. It refers to a tracking number that I don’t recognise. I have asked my warehouse if they know it. 
 

The letter went yesterday - it was the same as the first one but just had the contents added. 

Annoying I know! She called while I was at the gym.

Yeah it has her name 

Not an audio recording as she called me out of the blue so I wasn't ready for it  but I have a written note of what was said.