Thank you.  No worries about bank account I’ve already got a new bank account set up, we had to, as husband has had to give up his job to become my carer . Thank you once again you’ve no idea how much you’ve helped ease some stress. 

Thank you so much. I’ll continue to use my surname as it is now, ( as said earlier I did send a copy of marriage certificate a few years ago to them but they never changed my surname!) just thought seeing as it will go to a default soon I’ll remind them but if they can’t guarantee the original will have a safe return to me I refuse to send it.  They’ve sent me an income and expenditure form to fill out, all 7 pages of it! which I assume I need to do or not?! 

Thank you.  It’s still with vanquis. 

Hi,

due to cancer and loss of income etc  I’m having to deal with some debt.

Most have been brilliant.

But One creditor I owe to (vanquish!)

I sent off a letter to explain everything and a copy of my marriage certificate at the same time, as I need to change my surname, they are saying they will only accept my original wedding certificate, but they can’t guarantee it’s safe return!

Do I have to send original?

Thank you. 

Hi, ive just had an email back from resolvecall, they are no longer dealing with the account!  Their client…. Arrow global ltd has requested the account be returned to them!   Still no idea who the alleged original debt is from.  Is it likely Arrow will try elsewhere ?!  Having checked all credit agencies, I have no defaults at all. 

Thank you. 
my previous marriage, I moved out over 8 years ago, that address is  not showing on my report,

this is where the possible alleged debt might have come from.

Only linked addresses showing are where I am now and where I was for 4 years before moving here! 

I’ve done the transunion one which links Experian, and equifax as well as transunion, no defaults at all on any of these?  

Thank you.

I’ve just done experien and asked for statutory report, it’ll take about a week. I’ll do transunion as well.

 Can I just check how do I sign off when I send email?

Do I use my name as it is now or no?

Do I acknowledge I was the name they’ve used?

Sorry not had to do this before so unsure what to put.  

Also the credit reports, do I have to do separate ones for my previous name or will they automatically be carried over to my reports with my new married name? 

Oh it’s best to do all three? 

I’ve Just signed up to a 30 day free trial with equifax!  Absolutely no defaults registered in last 8 years. 

I had two emails from them several months ago but again it didn’t say anything other than a reference number. Assume my email address was on file from over 8 years ago. 
oh never heard of back door ccj. So this could happen? 
I’ve  just signed upto experien but can only get a free score. It’s asking for £14.99 to get full report? 
 

No mention of Cabot. 
 

credit file not sure tbh, as said I’ve not used that name for over 5 years.   We moved 4 years ago. But I left my previous husband over 8 years ago of where this may have come from? So long ago genuinely don’t remember.  Can I email them to say do not call at house again? 

Resolvecall.   Only a card with a reference number. Nothing else at all. 
 

no letters sent saying someone would call at house. 

Hi,

a debt collector came to our home today,

the name he asked for was a previous name of mine,

my husband didn’t acknowledge my previous name to him,

I’ve remarried and haven’t used that name for over 5 years,

prior to that I left my previous marriage over 8 years ago,

I’ve had no debts whatsoever in the last 8 years.

I have no knowledge of what this debt is even for,

it could possibly be from my previous marriage but unsure,

can they chase me if it is for a debt that has had no payments or anything registered against it for over 8 years?

Any advice welcome.

How do I stop them coming to our door again?