Its all very well posters saying the "code" enables you to do this and that but who is the body that ENFORCES THE CODE OF ACCURATE BILLING for an individual domestic customer????? In my view the unenforceable "code" is not worth a carrot.

not compatable with vista

reset ie9

 

 

tools

internet options

advanced

reset

tick the box

 

 

also check compatabillty mode

 

 

 

 

ideally you need to upgrade to ie10 or 11

 

 

but make sure windows update is done before you do it.

 

 

dx

Thanks dx100uk downloaded internet explorer 9 again reset in advanced no change reset

compatability mode-think compatability mode could be problem-will try to pinpoint problem-Any ideas on my other thread about "BG and Code of Accurate Billing" ???

According to the link, he still works for BG, it also states :- 'Chris submitted his resignation in May 2014 and is subject to 12 months' notice'.

 

This site has a search facility, type in 'British Gas', it will throw up consumers who have had billing issues and the matter has been resolved.

The site does not say"he (Chris Weston) still works for BG" it says that he has "resigned" this is also consistent with the the Aggreko announcement. BG refuse to produce the particulars and details of their current acting CEO.

I can find no posts on the CAG website where British Gas has been forced to provide bills in accordance with the "Code of Accurate Billing"-typing in "British Gas or otherwise"-Anyone know any different

What browser are you using? Which Platform Win7/8/8.1 or Mac?

Explorer 9 and windows vista

This would seem to be a problem at your end. Are you using a desktop / laptop / tablet or mobile ?

Desktop unable to download spellchecker as well:-(

Ref Chris Weston, still works for British Gas.

 

 

If BG are considering court action you need to take the suggestions onboard and act on them.

 

The suggested actions have worked for others on this site.

Thanks for the reply have chacked your link it says "Chris was appointed to the Board on 1 July 2009. Chris submitted his resignation in May 2014" further if you check the Aggreco at -aggreko.com/media-centra/press-releases/aggreko-announces-the"]aggreko.com/media-centra/press-releases/aggreko-announces-the[/url] -appointment-of-chris-weston-as-chief-executive-officer/

it says "29th May 2014 Aggreko announces the appointment of Chris Weston as Chief Executive Officer" as posted earlier I am still awaiting the particulars and details of their CEO from British Gas.

I would be grateful if you could direct me to any posts were British Gas enforcement of the Code of Accurate Billing was acheived by the suggested actions or otherwise

This is what you should be seeing at the bottom of the page.. click on the image to see larger version

 

[ATTACH=CONFIG]53261[/ATTACH]

hi thanks for the image

in my case there is nothing below the dialogue box

so cannot post

Hi BATTLER

 

Contact your MP, get him on the case, BG are clearly being 'difficult'.

 

Ofgem are responsible for the "code of accurate of billing''.

MP can write letter to BG-BG can ignore-MP cannot enforce "Code of Accurate Billing."

OFGEM will not act for an individual domestic energy customer-prefer to bury their head in sand-

OFGEM will not enforce "Code of Accurate Billing" for an individual domestic energy customer.

Both cannot stop any BG court action or disconnection for an individual domestic energy customer-

Any comments appreciated

At the top of the Reply box you have "Reply to Thread "

 

If you scroll down the page a little way you will see two further options..

 

"Post quick reply" and "Go advanced."

 

 

I am not quite sure what you are doing or not doing that causes you a problem ?

The problem seems to be if I am logged in I am unable to reply to posts the only options are "+ Reply to thread" above dialouge box (there is no advanced options) which then wipes out text when clicked.The only way that I can post is to log out and back in again then I get an additional option of "reply with quote" then can post is this right? or am I missing any settings?

Have you made a Subject Access Request at all?

SARs have been made-no success-claims of deletions and no records -

Thanks for your reply rebel11 have read your links but does not say how to or who is responsible for the enforcement of the "code of accurate of billing."

Have gone through the BG complaints process and the Energy Ombudsman Services complaints process who upheld my complaints.

Parts of the recommendations by the EOS were that BG were to pay me compensation and produce a full and detailed statement of accounts in accordance with the "Code."

BG have refused to comply. Have complained further to EOS who have buried their head in the sand.

My understanding is that Chris Weston has left BG and gone to Aggreko an massive energy generator who supply BG. Have repeatedly sent recorded delivery letters to BG including requesting

details and address of CEO-no response to letters.

dx100uk- BG falsely claim that I owe them in excess of £500 the reality is that they owe me substantial refunds and compensations including EOS compensation. The full amounts

can only be determined once they produce full and detailed bills in compliance with the "Code of Accurate Billing" which they refuse to do so.

Have requested full details and particulars of any contracts that BG allege that I have signed or consented to BG again refuse to supply.

Any feedback appreciated

haven't quite worked out the reply post system yet !!!

new to CAG able to post new threads but unable to reply to posts received to the thread

only option is "quick reply" and on click available is "new thread" which wipes out my post reply-whats going on???

Does anyone know how who can FORCE British Gas to provide bills that comply with the Code of Accurate Billing???

Does anyone know how to force British Gas to provide copies of domestic energy contracts that they have imposed on you without your consent???

Does anyone know how you can force British Gas to allow you to switch when they have manufactured and fabricated an alleged debt against you???

British Gas threatening to disconnect

Any responses appreciated