This information helped me to get my refund, in full;

1) once you have been on their site and have put in your details and credit card details

they will try to take up to £69 asap from your account ,

or as soon as there is enough money in your account to cover it ,..

2) they don't promise you a loan ,

they dont even guarentee you a loan ,

AS THEY ARE BROKERS..

all they actually do is once you have phoned into complain that a fee has been taken ,

they fob you off , if its the loan you still want all they do is copy and paste a link off there systems

and send it to your email or phone , WHEN u could have easily got the same link off google yourself ,

then you have to put all your original details into the link again they sent you ,

which you could have easily done yourself anyway .

3) the fee they take means that once you contact them they will tell you the following ,

yes a admin fee has been taken ,

and yes there is a fee for opening your account

and there will also be a fee for everyday the account is kept open ,

despite this you will never get a full refund this way .

..you will only get a partial refund ..

4) next to get a refund they will tell you to go on your account and request a refund ( which is a delaying tactic)

because they will then tell you you have to wait for a head office response to your cancellation

(which is complete rubbish , its yet another delaying tactic ,which keeps your account open longer and more fees to be taken),

5) after you have then requested a refund they will then tell you to send a letter in to the head office ,

which is YET another delay tactic to keep more fees ,

6) if they ask you to send the letter to any other address then its a [problem] , its again a delay tactic , to keep more of your funds .

7) they hate the word CHARGE BACK , if you go to your bank and tell them a fee has been taken out that you were not aware of ,

they will they tell the bank , you did open an account on a certain day and time and they only person who would have gained is yourself ,

because the money would have gone into your account ,

THE BEST WAY to deal with these con artists is the following RING UP there number or your bank

and tell them you want an instant charge back ,

if you persist with this you will get a full refund ,