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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Sonic Direct

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    Sonic Direct - Faulty Washing machine wanting me to pay for new delivery

    in General Consumer Issues

    Posted

    Hi AmySpencer7

     

    I would sincerely apologise for any confusion that may have been caused as a result of your faulty appliance. I have briefly looked into your order and can see that we have indeed exchanged the unit for you as you requested. I would welcome the opportunity to talk to you regarding the matter as your posted comments seem contrary to the information I have. Please feel free to contact me at your convenience and ask for Robert – The General Manager.

     

     

     

    Rob Mucha

    General Manager

    Sonic Megastore Ltd

    Ingleby Road | Bradford | West Yorkshire | BD8 9AN

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